Summary
Overview
Work History
Education
Skills
Personal Information
Additional Experience - Internship
Timeline
Generic

Summer Stange

Dayton,USA

Summary

Results-driven professional with a strong background in project management and customer relations at Target. Drove sales exceeding $800,000 by implementing efficient inventory management practices. Recognized for improving team productivity and fostering a collaborative atmosphere.

Overview

8
8
years of professional experience

Work History

Receptionist

Hills & Dales Veterinary Clinic
Kettering, Ohio
06.2024 - 08.2025
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Scheduled appointments and maintained calendar for office staff.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed payments and updated accounts to reflect balance changes.

Team Lead

Target
05.2022 - 06.2024
  • Cultivate a unified team culture across a team of 15, leading them to efficiently work through daily tasks.
  • Managed customer returns, fielded complaints with patience and understanding, and identified resolutions to ensure customer satisfaction.
  • Analyzed sales data weekly to identify trends and insights to increase guest satisfaction through informed problem solving.
  • Identified process improvement opportunities to enhance operational effectiveness and improve team productivity.
  • Developed and promoted 2 of my team members to leadership positions.

Visual Merchandiser

Target
02.2021 - 05.2022
  • Provided guidance and instruction to over 20 team members on brand standards to enhance visual presentations.
  • Organized and supervised the implementation of visual workload and in-store signage on a weekly basis.
  • Influenced and merchandised the home department weekly, leading to increased sales and profitability.
  • Lead the district by providing store support to multiple other stores across Ohio during the height of holiday seasons.
  • Collaborated with store management to develop seasonal promotions and promotional displays.

Style Team Member

Target
10.2018 - 02.2021
  • Anticipated guests needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
  • Achieved the number one department with $800,000+ in sales within a one year margin by maintaining a clean, organized inventory and curating displays of rotating seasonal clothing and accessories.
  • Handled POS system transactions including credit, cash, exchanges and refunds to ensure seamless and accurate cash flow.

Volunteer

Greene County Animal Shelter
Xenia, USA
06.2017 - 05.2020
  • Demonstrated compassion and empathy towards animals in need, advocating for their welfare and promoting responsible pet ownership within the community.
  • Collaborated with other volunteers and shelter staff to support fundraising events, and community outreach programs.
  • Supported shelter staff during adoption events by showcasing animals, interacting with potential adopters, and providing information about adoption procedures.
  • Utilized social media outreach by taking photos of adoptable pets and creating flyers.
  • Internship at Greene County Animal Shelter doing event planning and community outreach

Education

Bachelor of Science - Organizational Leadership

Wright State University
Fairborn, Ohio
05.2020

Skills

  • Project Management
  • Customer Relationship Management
  • Technology Proficiency
  • Inventory Management
  • Conflict Resolution
  • Positive Attitude
  • Sales Skills
  • Strong Communication Skills

Personal Information

Title: Team Lead

Additional Experience - Internship

Greene County Animal Shelter, event planning and community outreach

Timeline

Receptionist

Hills & Dales Veterinary Clinic
06.2024 - 08.2025

Team Lead

Target
05.2022 - 06.2024

Visual Merchandiser

Target
02.2021 - 05.2022

Style Team Member

Target
10.2018 - 02.2021

Volunteer

Greene County Animal Shelter
06.2017 - 05.2020

Bachelor of Science - Organizational Leadership

Wright State University