Summer Stanley
Glenwood,Indiana
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
Work History
Shift Leader
Firehouse Subs
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Leader
Crumbl
02.2022 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Line Cook
Buffalo Wild Wings
09.2021 - 02.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Kitchen Manager
Glenwood Inn
03.2021 - 09.2021
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Crew Member
Hardee's Restaurant
06.2020 - 03.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
Education
Associate of Applied Science - Baking And Pastry Arts
Ivy Tech Community College of Indiana
Muncie07.2023
High School Diploma -
Rushville Consolidated High School
Rushville, IN06.2021
Skills
- Continuous Professional Improvement
- Hospitality Service
- Verbal and Written Communication
- Outcomes Tracking
- Quality Standards
- Task Monitoring
Timeline
Shift Leader
Firehouse Subs
01.2023 - Current
Shift Leader
Crumbl
02.2022 - 12.2022
Line Cook
Buffalo Wild Wings
09.2021 - 02.2022
Kitchen Manager
Glenwood Inn
03.2021 - 09.2021
Crew Member
Hardee's Restaurant
06.2020 - 03.2021
Associate of Applied Science - Baking And Pastry Arts
Ivy Tech Community College of Indiana
High School Diploma -
Rushville Consolidated High School
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