Leah Drago
Hammond
Summary
Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level internship position. Ready to help team achieve company goals. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
The Ultimate Party Store
09.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
Childcare Worker
The Dream Team Learning Academy
12.2020 - 07.2021
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged children to develop healthy social and emotional skills.
Shift Leader
Camp Bow Wow
02.2019 - 11.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Conducted performance reviews and provided staff with feedback and guidance.
Education
High School Diploma -
Dutchtown High School
Geismar, LA05.2021
BBA - Business Administration And Management
Southeastern Louisiana University
Hammond, LA05.2025
Skills
- Emergency Situations
- Continuous Professional Improvement
- Monetary Transactions
- Time Management
- Adaptive
- Fast Learner
- Leadership
- Teamwork
- Communication
- Mobile Devices
Certification
- Microsoft Word
- Powerpoint
Timeline
Shift Leader
The Ultimate Party Store
09.2021 - Current
Childcare Worker
The Dream Team Learning Academy
12.2020 - 07.2021
Shift Leader
Camp Bow Wow
02.2019 - 11.2020
High School Diploma -
Dutchtown High School
BBA - Business Administration And Management
Southeastern Louisiana University
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