Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalianne Herrera

Murfreesboro,TN

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

20
20
years of professional experience

Work History

Shift Leader

Habitat For Humanity Restore
04.2022 - 01.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Lawn Maintenance Professional

Self Employed
04.2019 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.

Truck Driver/Delivery Driver

Roosterfish
06.2015 - 08.2018
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.

Deckhand

Shrimper
04.2015 - 08.2018
  • Followed safety protocols and procedures to prevent accidents.
  • Inspected and maintained deck equipment and supplies.
  • Communicated clearly, concisely and politely with passengers and crew members.

Daycare Provider

Self Employed
01.2008 - 01.2014
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared students for kindergarten by teaching fundamentals of math.
  • Encouraged children to develop healthy social and emotional skills.

Food Service Worker

Kentucky Fried Chicken
02.2007 - 09.2007
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.

Shift Manager

Hollywood Video
01.2003 - 11.2004
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

HiSet -

TCAT of Smyrna
Smyrna, TN
06.2023

No Degree -

Gulf High School
New Port Richey, FL
05.2003

Skills

  • Loyalty Programs
  • Outcomes Tracking
  • Shift Paperwork Completion
  • Staff Supervision
  • Balance Accounts
  • Rule Enforcement
  • Emergency Situations
  • Issue Resolution
  • Cash Sales Counts
  • Guest Satisfaction
  • Suggestive Selling
  • Team Motivation
  • Sales Reporting
  • Billing and Payment Processing
  • Team Leadership
  • Job Assignments
  • Staff Training
  • Communication
  • Cash Handling
  • Leadership

Timeline

Shift Leader

Habitat For Humanity Restore
04.2022 - 01.2023

Lawn Maintenance Professional

Self Employed
04.2019 - 08.2021

Truck Driver/Delivery Driver

Roosterfish
06.2015 - 08.2018

Deckhand

Shrimper
04.2015 - 08.2018

Daycare Provider

Self Employed
01.2008 - 01.2014

Food Service Worker

Kentucky Fried Chicken
02.2007 - 09.2007

Shift Manager

Hollywood Video
01.2003 - 11.2004

HiSet -

TCAT of Smyrna

No Degree -

Gulf High School

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Kalianne Herrera