Jill Carbonneau
Ormond Beach,FL
Summary
Dynamic and results-driven licensed cosmetologist with a proven track record as a salon owner, excelling in hair coloring, cutting, and highlighting. Renowned for building strong client relationships and delivering exceptional service, leading to increased retention and referrals. Committed to maintaining high standards of sanitation and compliance, ensuring a safe and welcoming environment.
Overview
29
29
years of professional experience
Work History
Cosmetologist and Salon Owner
Self Employed
09.1996 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
Education
Associate of Science - Cosmetology
Daytona State College
Daytona Beach, FL08-1996
Skills
- Licensed cosmetologist
- Hair coloring and highlighting
- Relationship building
- Friendly communication
Timeline
Cosmetologist and Salon Owner
Self Employed
09.1996 - Current
Associate of Science - Cosmetology
Daytona State College
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