Summer Torres
Brooklyn,NY
Summary
Experienced Surgical and OB/GYN Practice Coordinator with over 5 years in patient management and administrative support. Specializes in insurance verification and EMR management, enhancing patient experience through efficient scheduling and compliance adherence. Committed to delivering optimal patient care and improving outcomes.
Overview
19
19
years of professional experience
Work History
Surgical/ Treatment Coordinator
ODA
Brooklyn, New York
06.2023 - Current
- Coordinated patient appointments and treatment plans with healthcare providers to ensure optimal patient care.
- Managed patient records using EMR.
- Created specialist referrals for patients in ECW.
- Create/ Coordinate with hospital labor and delivery Inductions, csection's & version's also using Epic.
- Contacted patients to explain pre-admission testing instructions, enhancing patient preparedness for hospital visits.
OB/GYN Practice Coordinator
Parcare Community Health Network
Brooklyn, Ny
10.2020 - 05.2023
- Coordinated patient scheduling for gyn procedures with hospital to ensure timely care
- requesting any post op reports, scheduling radiology appointments for patients
- Assisting covid 19 data entry
- scheduled meetings, used eprescribe for patient Rx.
- Assisted with our different locations on office protocols
- Assisted call center manager in training staff on OB/GYN protocols to improve service delivery
- Operated ECW, Athena, and Medi software systems to streamline workflow processes
Office Manager
Kura Chiropractic
New York, New York
05.2017 - 03.2020
- Coordinated patient scheduling and ensured timely appointment management.
- patient scheduling and any issues patients may have. schedule meetings, personal assistant to doctors.
- Organized meetings
- Insurance verifications Navinet, Availity portals.
- Updated Doctor information CAQH
- Operated Chirotouch software to streamline patient data management.
Administrative Coordinator
BORG AND IDE IMAGING
Rochester, New York
04.2014 - 05.2016
- Coordinated patient scan schedules for MRI, CT, and X-rays to optimize appointment flow.
- Managed patient check-in and check-out process, entering demographics and billing information accurately.
Administrative Assistant
Rochester OB/GYN
Rochester, Ny
05.2007 - 12.2014
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Trained new administrative staff on office procedures and software systems, enhancing team readiness.
- Organized office supplies and maintained inventory, ensuring availability for daily administrative operations.
- Processed medical records while safeguarding confidentiality of patient information.
Skills
- EHR/EMR Proficiency
- ICD-10 & CPT Coding
- HIPAA Compliance & Patient Confidentiality
- Insurance Verification & Prior Authorization
- Medical Scheduling & Triage
- Clinical Documentation & Medical Records
- Patient Intake & Demographics
- Financial Acumen (Billing & Collections)
- Collaborative Healthcare Support
- Task Prioritization & Time Management
Timeline
Surgical/ Treatment Coordinator
ODA
06.2023 - Current
OB/GYN Practice Coordinator
Parcare Community Health Network
10.2020 - 05.2023
Office Manager
Kura Chiropractic
05.2017 - 03.2020
Administrative Coordinator
BORG AND IDE IMAGING
04.2014 - 05.2016
Administrative Assistant
Rochester OB/GYN
05.2007 - 12.2014