Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Summer Whalen

Cape Coral,USA

Summary

Dynamic team leader with proven expertise at Caring Transition, excelling in team management and effective communication. Successfully enhanced operational efficiency by optimizing schedules and conducting performance appraisals. Recognized for attention to detail and conflict resolution skills, ensuring exceptional service delivery and client satisfaction.

Overview

4
4
years of professional experience

Work History

Team Lead

Caring Transition
Cape Coral, FL
11.2024 - Current
  • Managing auction site
  • Moving boxes/furniture/relocating customers to new homes
  • Shipping packages
  • Managed schedules to ensure timely completion of client services.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.

Host

Rumrunners
Cape Coral, FL
07.2022 - 01.2024
  • Greeted guests warmly and guided them to their tables.
  • Managed reservations and ensured seating efficiency during peak hours.
  • Collaborated with servers to communicate guest needs and preferences.
  • Assisted in maintaining a clean and organized dining area.
  • Handled incoming calls for reservations and inquiries professionally.

Housekeeper

The Inn at Camden Place
Camden, Maine
06.2023 - 07.2023
  • Cleaned guest rooms to maintain high standards of cleanliness and comfort.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Restocked supplies in bathrooms and kitchens for guest convenience.
  • Organized cleaning schedules to ensure timely room readiness for guests.

Education

Bachelor of Science - Entrepreneurship

Florida Gulf Coast University
Fort Myers, FL
12-2027

Associate of Arts - AA

Florida SouthWestern State College
Fort Myers, FL
05-2025

High School Diploma -

Florida SouthWestern State Collegiate Highschool
Fort Myers, FL
03-2025

Skills

  • Team management
  • Customer service
  • Conflict resolution
  • Effective communication
  • Project management
  • Organizational skills
  • Attention to detail

Languages

English

Accomplishments

  • High Honors Graduate

Timeline

Team Lead

Caring Transition
11.2024 - Current

Housekeeper

The Inn at Camden Place
06.2023 - 07.2023

Host

Rumrunners
07.2022 - 01.2024

Bachelor of Science - Entrepreneurship

Florida Gulf Coast University

Associate of Arts - AA

Florida SouthWestern State College

High School Diploma -

Florida SouthWestern State Collegiate Highschool
Summer Whalen