Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summerlyn Nichols

Roanoke,VA

Summary

Dynamic Shift Manager with a proven track record at Arby's, excelling in employee training and customer service. Skilled in cash handling and decision-making, I foster a positive work environment and enhance team performance through effective delegation and motivation. Committed to upholding high standards of quality and safety in fast-paced settings.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

12
12
years of professional experience

Work History

Shift Manager

Arby's
10.2016 - 08.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Shift Manager

SUBWAY®Restaurants
08.2013 - 10.2016
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Education

Patrick Henry High School
Roanoke, VA

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Staff motivation

Timeline

Shift Manager

Arby's
10.2016 - 08.2025

Shift Manager

SUBWAY®Restaurants
08.2013 - 10.2016

Patrick Henry High School

Similar Profiles

CREATE PROFILE