Summer M. Billow-Griffin

• Conducted market analysis to determine property values and establish competitive pricing strategies.
• Developed and maintained relationships with clients through networking and cold calling.
• Communicated with clients to understand property needs and preferences.
• Guided clients through the home buying process, ensuring clear communication, timely follow-ups, and a smooth experience from start to finish.
• Hosted and facilitated a successful first-time homebuyers seminar, educating attendees on the overall home buying process.

• Prepared and submitted accident and injury reports.
• Scheduled and prioritized tasks to staff, overseeing work completion.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.
• Promoted efficient inventory practices among team members.
• Maintained required records of work hours, budgets and payrolls.

15 hours per week, Monday through Friday

• Conducted market analysis to determine property values and trends.
• Maintained connections with clients to encourage repeat business and referrals.
• Leveraged social media platforms to promote listings, reaching broader audience and generating leads.
• Guided clients through property buying and selling processes, ensuring clear communication and understanding of market trends.
• Collaborated with mortgage lenders, inspectors, and appraisers to facilitate smooth transactions.

• Collaborate with community partners and criminal justice/human services professionals (Pretrial, Drug and Alcohol, CMU, Community Providers, etc.)
• Provide screenings, assessments, and referrals to individuals entering criminal justice system.
• Coordinates with appropriate entities as part of arraignment process.
• Conducts follow-ups as necessary with individuals and/or other team members and human service providers for continuity of care.
• Maintains computerized and manual records and logs.
• Assists with identifying individuals that may need emergency mental health treatment, other community supports, and diverting away from criminal justice system.
• Gathers all necessary data and assists in preparation of reports and tracks data to assist Criminal Justice Programming Administrator in monthly and year end reporting.

40 hours per week, rotating days

• Deterred attempts of unauthorized persons seeking to gain entry into protected or vital areas.
• Monitored and checked vehicles, personnel, and possessions at Owner Controlled Access (OCA) entry points to prevent unlawful access to areas with any weapons.
• Controlled entry processing of individuals into protected and vital areas by verifying identity and authorization to enter.
• Performed regular foot patrolling of entire protected area, vital areas, and gates to monitor nuclear facility security.
• Communicated with security team and building supervisors using two-way radios, mobile phones, and other technological devices.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect buildings, assets, and individuals.

40 hours per week, rotating days and shifts

• Monitored CCTV systems throughout facilities, assist non-security staff, law enforcement, and emergency medical services with combative patients.
• Patrolled facility grounds to ensure safety and security of institution, staff, and patients.
• Responded quickly to incidents and assessed active situations for security concerns.
• Certified in tactical handcuffing and deployment of oleoresin capsicum at Harrisburg Area Community College.
• UPMC Pinnacle provided training for certification of crisis prevention, CPR, and AED.

40 hours per week, shift work

• Answered incoming phone calls and assisted as needed.
• Monitored central alarm systems for fire, intrusion and duress alarms for other site locations and contacted appropriate personnel.
• Wrote detailed reports on alarms monitored through the central alarm system.
• Patrolled and monitored premises in company vehicle and by foot.
• May of 2015, I was promoted to supervisor:
• Supervised security personnel during shift.
• Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.

40 hours per week, shift work