Summiya Mahmood
Plano,TX
Summary
Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with 4 years of comprehensive experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Analyst
Toyota Financial Services
Plano, TX
01.2023 - Current
- Conducted market research to identify potential opportunities for new product development.
- Developed financial models and forecasts to support business decisions.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Identified gaps between current state and desired future state operations.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Provided guidance on software design principles, coding standards, best practices, techniques, methods and toolsets used in the development lifecycle process.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
Business Analyst
Career Craft Technologies
Jersey City, NJ
12.2021 - 12.2022
- Analyzed customer data to determine trends in purchasing behavior.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Assisted in developing training materials for internal staff on new products or services.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Developed innovative, fact-based and achievable strategies and operating models based on evaluations.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Maintained or updated business intelligence tools, databases or dashboards.
- Disseminated information regarding tools, reports or metadata enhancements.
Education
MBA - Finance And Accounting
Bahria University Karachi
Karachi, Pakistan06.2012
BBA - Finance And Accounting
Bahria University Karachi
Karachi, Pakistan08.2010
Master of Science - Accounting
The University of Texas At Dallas
Richardson, TXSkills
- Strategic Planning
- Operations Management
- Search Engine Optimization
- Campaign Performance Tracking
- Technical Writing
- Narrative Use Cases
- Business Planning
- Project Management
- Requirements Gathering
- Product Management
- Competitive Analysis
- Business Process Improvement
- Data Analysis
- Quality Assurance
Languages
English
Full Professional
Urdu
Native/ Bilingual
Hindi
Full Professional
Accomplishments
- Email Marketing - Directed team to develop database of more than 1 million double opt-in members for weekly product update emails.
- Reporting - Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute reporting.
- Marketing Requirements - Worked with customers to define and develop business cases for new products.Wrote marketing requirements documents for future product development.
- Organizational Development - Implemented strategy targeting high-profile clientele.Replaced industry leader within 9 months of product launch.
- Product Roll-Out - Responsible for marketing for product launch including public relations, direct mail pieces, trade shows, sales training and e-mail campaign.
Affiliations
- Public Relations Society of America
- Member, Small Business Association (2008 - present)
- Member, Alumni Association
- Society for Marketing Professionals (SMP)
Certification
- Scrum Master Training - 2021
- Certified Business Analysts, Career Craft Technologies - 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Business Analyst
Toyota Financial Services
01.2023 - Current
Business Analyst
Career Craft Technologies
12.2021 - 12.2022
MBA - Finance And Accounting
Bahria University Karachi
BBA - Finance And Accounting
Bahria University Karachi
Master of Science - Accounting
The University of Texas At Dallas
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