SUMNIMA KATTEL
Montgomery,AL
Summary
A marketing graduate with exceptional communication and team player skills, interested in digital marketing and content creation. Eager to contribute innovative ideas, support campaigns, and help drive brand growth in a collaborative environment.
Overview
6
6
years of professional experience
Work History
Bank teller / customer service
Kumari Bank Limited
Biratnagar, Koshi
01.2021 - 12.2024
- Offered superior customer service through problem-solving and creating a satisfying customer experience.
- Upsold banking products (debit cards and credit cards) as well as promoted newly released and/or updated banking products to meet customers’ financial needs.
- Worked with Branch management to support our marketing campaign and event schedule as well as created greater customer involvement through branch marketing events.
- Collected customer input surveys to assist with improving communication, promotional efforts and overall brand experience.
PRESIDENT
LEO CLUB OF BIRATNAGAR
Biratnagar, Koshi
01.2019 - 12.2020
- Managed a committed team who delivered outcomes by facilitating club outreach for community enhancement through collaborative projects (Interschool waste management competition, Be a gift to school for 7 days, Hygiene awareness, Pregnancy in Pandemic) and more.
- Created and designed straightforward, creative marketing pieces that increased engagement as well as awareness of the club.
- Established strong partnerships with local schools and non-profit organizations on cooperative projects.
- Coordinated and ensured promotional efforts were successful in achieving both sufficient turnout and impact for fundraising/service events through the use of clear and engaging messaging.
PR MANAGER
QUIKR FOODS
Biratnagar, Koshi
03.2020 - 09.2020
- Oversaw public relations activities related to a food delivery service, including the release of new menu items as well as seasonal specials and promotions.
- Established relationships with food bloggers and/or influencers and media outlets as a means of increasing brand visibility.
- Created marketing initiatives and promotions in the mobile app that helped increase order volume and track customer feedback in order to enhance communication, engagement and brand reputation.
LIAISON OFFICER
All Nepal Football Association (ANFA)
Biratnagar, Koshi
03.2019 - 04.2019
- Acted as main liaison for all communication between the event teams, media representatives, officials, and organizers to create an efficient channel of communication throughout the tournament.
- Worked on coordinating media coverage, press briefings, and social media updates that generate awareness.
- Managed promotions, promotional materials, and relationships with sponsors, teams and partners to build collaborative relationships that fostered positive public perception and improved event engagement and success overall.
Education
Msc in management - Business Analytics
Faulkner University
08-2026
Bachelors In Business Administration - Marketing
Mahendra Morang Adarsha Multiple College
Skills
- Digital Marketing
- Content Creation
- Social Media Marketing
- Brand Strategy
- Customer Engagement
- Email Marketing
- Campaign Management
- Team Collaboration
- Marketing Analytics
- Communication Skills
Accomplishments
- Awarded with the top Leo Club President award in 2020 by Leo District Council 325A1.
- Participated in 3rd National Social Business Challenge 2018 Bootcamp.
- Participated in a one day workshop on Accountability and Civic Leadership in 2016.
Timeline
Bank teller / customer service
Kumari Bank Limited
01.2021 - 12.2024
PR MANAGER
QUIKR FOODS
03.2020 - 09.2020
LIAISON OFFICER
All Nepal Football Association (ANFA)
03.2019 - 04.2019
PRESIDENT
LEO CLUB OF BIRATNAGAR
01.2019 - 12.2020
Bachelors In Business Administration - Marketing
Mahendra Morang Adarsha Multiple College
Msc in management - Business Analytics
Faulkner University