Sun Park
Katy
Summary
Lived in the greater Houston area for over 35 years, familiar to the Greater Houston area commuites and its surroundings. Dynamic operations manager with strong bilingual communication skills in English and Korean. Committed to enhancing workflow efficiency and quality assurance. Skilled in quality assurance and inventory control, consistently delivering high service standards and swiftly resolving customer issues to enhance overall satisfaction.
Overview
27
27
years of professional experience
Work History
Manager
Ben's
Baytown
01.1999 - Current
- Managed daily operations, maintaining efficiency and quality standards.
- Oversaw daily operations, ensuring efficient workflow and high service quality.
- Enforced customer service standards, promptly resolving customer issues to maintain quality service.
- Resolved customer complaints swiftly to maintain a positive shopping experience.
- Coordinated inventory management to maintain adequate stock levels.
- Executed opening, closing, and shift change functions, maintaining daily operational standards.
- Provided leadership during times of organizational change or crisis situations.
Education
Some College (No Degree) - Pharmaceutical Marketing And Management
University of Houston
Houston, TXSkills
- Bilingual - English and Korean
- Operations management
- Process improvement
- Inventory control
- Quality assurance
- Crisis management
- Customer service standards
Timeline
Manager
Ben's
01.1999 - Current
Some College (No Degree) - Pharmaceutical Marketing And Management
University of Houston