Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Sunanda Mishra

Farmington Hills,MI

Summary

Driven and decisive Behavior Technician offering 11+ years of experience managing human resources teams to deliver compliance, personnel communication, and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development, and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy. Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork.

Overview

11
11
years of professional experience
2
2
Certification

Work History

Behavior Technician

Centria Autism
Farmington, MI
07.2023 - Current
  • Effective implementation of individualized interventions as part of behavior treatment plans.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Led individual and group therapy supporting prescribed procedures.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.
  • Participated in continuing education and in-service training to advance skills.
  • Assisted patients in improving social relationships and engagement.
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
  • Cultivated relationships with fellow staff members to enhance team collaboration.
  • Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
  • Supported clients in developing self-help skills such as dressing, toileting, and eating independently.
  • Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
  • Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.

Recruiter

Cliff Tech Inc.
Farmington, MI
09.2021 - 02.2023
  • Lead initial meetings and presentation of agenda with detailed requirement gathering sessions by interacting with clients and employees
  • Manage project planning and execution by preparing detailed documentation
  • Work with diverse groups of people, coordinating between Clients, employees and attorneys to help the organization’s processes remain legally compliant
  • Improve operational management systems, processes and best practices
  • Ensure all operations are continued in an appropriate and cost-effective way
  • Formulate strategic and operational objectives
  • Examine financial data and use them to improve profitability
  • Find ways to increase the quality of customer service
  • Recruit, train and supervise staff
  • Lead and facilitate client-facing and internal team meetings to produce meaningful results, preparing agendas and tracking action plans
  • Responsible for decisions made and provided support to the team throughout all phases of the company’s growth.

Pharmacy Technician

Meijer Pharmacy
Commerce, MI
08.2017 - 05.2019
  • Excellent customer service with efficient operation of the pharmacy register
  • Detailed verification of prescriptions for patient safety
  • Excellent written and oral communication skills
  • Assisting Pharmacists for inventory audits
  • Taking doctors calls and interpreting prescriptions
  • Operating computer proficiently
  • Assembling medications and dispensing to customers
  • Insurance processing for patients
  • Follow-through insurance related issues
  • Purchasing medical supplies and medication
  • Filing and checking medical records.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Social Worker (Family Counselor)

Sanjog Family Counseling Center
04.2003 - 07.2011
  • Crisis intervention, Interaction with victims and providing immediate counseling after rescue
  • Observations and identification of critical concerns
  • Couple counseling for improved and harmonious relationships
  • Coordinate with family members and couples where in-laws were involved in some kind of abuse for complete elimination of the issues
  • Collaboration between Judiciary and Police department for free services of our beneficiaries
  • Site visitation of households for victims’ safety and recovery from trauma and assurance of peaceful habitation
  • Reporting and documentation of cases with evidence and statements of both parties involved in domestic violence
  • Documentation of individual cases and follow-up for better outcomes
  • Arrangement of meetings and preparation of agendas
  • Offering free awareness camps around areas where family and social issues are widespread
  • Bringing together free vocational training and victims to make them financially independent and confident
  • Partnership and visitation of the Police department for timely intervention, collaboration and follow-up
  • Referring drug abusers/alcoholics to rehabilitation centers and follow-up.

Education

MA/ABA - Clinical Psychology with a concentration of Behavior Analysis

Michigan School of Psychology
06-2025

Master of Philosophy in Psychology Program -

Utkal University
01.2002

Master of Arts in Psychology program -

Utkal University
01.2001

Bachelor of Psychology (Honors) with a distinction in Education -

Utkal University
01.1999

Skills

  • Leadership abilities
  • Effective Time Management
  • Communication and Presentation Skills
  • Project Reporting
  • Microsoft Office (Word, PowerPoint, Excel, Outlook)
  • HIPAA Requirements
  • Therapeutic Treatment
  • Encouragement and Motivation
  • Behavioral Support
  • Crisis Intervention
  • Rapport Building
  • Report Writing
  • Outstanding organizational skills
  • Familiarity with business and financial principles
  • Pre-Employment Screening
  • Active Listening

Certification

  • CPR and first aid
  • QBS trained

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Behavior Technician

Centria Autism
07.2023 - Current

Recruiter

Cliff Tech Inc.
09.2021 - 02.2023

Pharmacy Technician

Meijer Pharmacy
08.2017 - 05.2019

Social Worker (Family Counselor)

Sanjog Family Counseling Center
04.2003 - 07.2011

MA/ABA - Clinical Psychology with a concentration of Behavior Analysis

Michigan School of Psychology

Master of Philosophy in Psychology Program -

Utkal University

Master of Arts in Psychology program -

Utkal University

Bachelor of Psychology (Honors) with a distinction in Education -

Utkal University

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Sunanda Mishra