Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Suné Antoinette Blignaut

Palm Beach Gardens,FL

Summary

Dedicated professional with strong work ethic and proven customer service skills. Skilled in enhancing member engagement, building lasting relationships, and delivering personalized, high quality service. Team-oriented with a focus on creating positive experiences for both members and colleagues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Server

Addison Reserve Country Club (Seasonal)
10.2019 - 05.2023
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Oversaw daily operations of service team, delegated tasks, trained new staff and reported directly to senior management.
  • Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
  • Collaborated with managers on employee scheduling needs, assigning tasks, and observed servers to provide positive feedback and coaching.

Server

Glen Head Country Club (Seasonal)
05.2020 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

La Capannina Mediterranean Restaurant
11.2017 - 10.2019
  • Contributed to inventory management by monitoring stock levels.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Used slow periods to pro-actively prepare for a smooth shift by restocking supplies and keeping the work space organized.

Au Pair

Private Family Care
06.2016 - 06.2017
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Developed strong bonds with host family members resulting in lasting relationships to this current day.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
  • Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.

Education

Bachelor of Arts - Consumer Science

University of The Free State
Bloemfontein, South Africa
04-2014

Skills

  • Strong work ethic
  • Member engagement
  • Professional appearance
  • Cleanliness standards
  • Team collaboration
  • Performance improvement
  • Member relations management
  • Inventory management

Certification

The Science of Well-Being | Coursera Yale University

Cultural Education & Au Pair Program | LIU Post

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Interests

  • Committed to improving personal fitness, mindfulness and overall wellness
  • Exploring famous landmarks, historical sites, cultural attractions and culinary exploration
  • Exploring various forms of hobbies, such as creative journaling, Postcrossing, and reading, to nurture creativity and personal growth
  • Connecting with people through creative and artistic communities
  • Learning new cooking techniques, expanding my culinary skills and enjoying the science of baking

Timeline

Server

Glen Head Country Club (Seasonal)
05.2020 - 06.2023

Lead Server

Addison Reserve Country Club (Seasonal)
10.2019 - 05.2023

Server

La Capannina Mediterranean Restaurant
11.2017 - 10.2019

Au Pair

Private Family Care
06.2016 - 06.2017

Bachelor of Arts - Consumer Science

University of The Free State

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Suné Antoinette Blignaut