Sundy Desrosiers
Margate,FL
Summary
Compassionate and accountable Home and Community-Based Provider Administrator with extensive experience in managing daily operations and coordinating services. Expertise in delivering homemaker and companion care that aligns with individualized support plans and adheres to regulatory standards. Dedicated to preserving client dignity, rights, and independence while ensuring compliance, accuracy in documentation, and ethical leadership. Recognized for cultivating a supportive care environment that emphasizes quality, transparency, and responsibility in all aspects of service delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Home and Community Based Provider
Amore Care by Sundy LLC
08.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Implemented individualized care plans based on client needs and preferences.
- Collaborated with multidisciplinary teams to enhance client care strategies and outcomes.
- Advocated for client rights and well-being within community resources and support services.
- Assisted client with daily living activities, promoting independence and preserving dignity.
- Completed household management tasks for clients within private home settings.
- Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
- Maintained detailed records of client progress, ensuring accurate communication among healthcare providers and continuity of care across multiple visits.
Director
Sundy Medical Equipment LLC
05.2024 - Current
- Provides assistance with daily living activities, personal care, companionship, and household support in a safe and respectful manner.
- Experienced in following individualized support plans, promoting choice and self-advocacy, and maintaining a structured, supportive environment.
- Demonstrates patience, reliability, and strong communication skills while working collaboratively with families, case managers, and care teams.
- Focused on empowering clients to reach personal goals and participate meaningfully in their community.
- Dedicated and compassionate APD Provider committed to supporting individuals with disabilities in maintaining independence, dignity, and quality of life.
- Oversaw daily operations ensuring compliance with state regulations and quality standards.
- Developed staff training programs enhancing employee performance and resident care quality.
- Coordinated interdisciplinary team meetings fostering collaboration among healthcare professionals.
- Implemented policies improving resident safety and satisfaction across the facility.
- Streamlined admissions process enhancing efficiency and improving new resident onboarding experience.
- Conducted thorough investigations into any reported incidents or concerns, taking necessary steps to address and remedy any identified issues.
- Improved clients satisfaction by implementing personalized care plans and regular assessments.
- Developed strong partnerships with local healthcare providers to expand access to resources that would benefit our residents.
- Addressed resident concerns swiftly with appropriate interventions, fostering an environment of trust and open communication between administration and clients
Communication Representative
Almost Family Private Home Health
08.2010 - 03.2024
- Communicate client needs, concerns, and changes in condition to nurses, supervisors, and family members.
- Act as a liaison between clients and healthcare providers, ensuring instructions and care plans are clearly understood.
- Assist clients with activities of daily living while observing and reporting relevant physical or emotional changes.
- Document care activities, observations, and communications accurately and promptly.
- Support clients during appointments by helping relay questions, instructions, and follow-up needs.
- Provide companionship and emotional support through active listening and respectful conversation.
- Maintain client confidentiality and professionalism in all communications.
- Help reinforce care plans, routines, and safety guidelines through clear, supportive communication.
Education
Associate in Arts - Pharmacist
Broward College
Davie, FLSkills
- Customer service
- Ability to multitask
- Ability to work in a team
- Respect for privacy & dignity
- Basic caregiving support
- Time Management
- MS office
- Documentation and reporting
- Decision-making
- Team building and leadership
- Data confidentiality
- Team collaboration
- Staff management
- Time management
- Goal setting
- Data analysis
- Business administration
- Resourceful and analytical
- Compassionate caregiving
- Patient care
- Emotional support
- First aid and safety
- Care plan management
- Behavioral management
- Case management
- Nutrition monitoring
- Physical therapy assistance
- Respite care
- Alzheimer's care
Certification
First Aid / CPR
FDOH HIV/AIDS
HIPPA
Zero Tolerance of Abuse, Neglect and Exploitation
Direct Core Competencies- Person Centered Planning
Agency for Persons with Disabilities Medication Administration
Agency for Persons with Disabilities All Waiver Providers
Agency for Persons with Disabilities iConnect
Timeline
Home and Community Based Provider
Amore Care by Sundy LLC
08.2025 - Current
Director
Sundy Medical Equipment LLC
05.2024 - Current
Communication Representative
Almost Family Private Home Health
08.2010 - 03.2024
Associate in Arts - Pharmacist
Broward College