Sunilbhai Patel
Salina
Summary
Dedicated hotel owner with strong capabilities in developing marketing strategies and managing daily operations. Focused on optimizing guest relations and enhancing service delivery through effective staff training and budget management.
Overview
2026
2026
years of professional experience
Work History
Hotel Owner
Self-employeed
Port Isabel
08.2023 - 02.2026
- Managed daily hotel operations including front desk, housekeeping, and maintenance tasks.
- Oversaw staff hiring, training, and scheduling to ensure efficient service delivery.
- Coordinated guest services and addressed any inquiries or concerns promptly.
- Developed marketing strategies to attract guests and increase occupancy rates.
- Created a budget for the hotel and monitored expenditures to ensure cost-efficiency.
- Reviewed guest feedback surveys in order to improve customer service levels.
Assistant Hotel Manager
Self Employed
Garland
02.2019 - 07.2023
- Managed daily hotel operations and maintained high service standards.
- Monitored hotel operations to ensure compliance with safety regulations, policies, and procedures.
- Created a welcoming atmosphere by greeting guests upon arrival at the hotel premises.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Assisted guests at check-in, providing information on various services within hotel.
- Issued room keys and escort instructions to bellhops.
- Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
Teller
Bank7
Irving
- Processed customer transactions efficiently and accurately.
- Handled cash deposits and withdrawals for clients.
- Assisted customers with account inquiries and banking services.
- Promoted bank products to enhance customer engagement.
- Maintained a balanced cash drawer throughout the shift.
- Ensured compliance with banking regulations and policies.
- Collaborated with team members to improve service delivery.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services.
- Followed up on requests from customers in a timely manner.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Transmitted orders to supply cash to meet daily needs.
Education
High School Diploma -
B.A.B.S
India06-1998
Skills
- Hotel management
- Property management
- Guest services
- Reservation management
- Revenue management
- Budgeting
- Marketing strategy
- Marketing and promotions
- Client relationship management
- Staff training
- Guest relations
- Hospitality industry
Timeline
Hotel Owner
Self-employeed
08.2023 - 02.2026
Assistant Hotel Manager
Self Employed
02.2019 - 07.2023
Teller
Bank7
High School Diploma -
B.A.B.S