SUNISHTHH SINGH
Whitmore Lake,MI
Summary
Dynamic Front Desk Associate at Four Pointe Management DBA Travelodge, adept at enhancing guest relations through exceptional communication and problem-solving skills. Successfully maintained a welcoming environment while managing high-pressure situations, ensuring a seamless guest experience. Proficient in yield management, forecasting rates, and meeting franchise requirements, all while fostering a stress-free atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Four Pointe Management DBA Travelodge
01.2023 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Collaborated with cross-function teams to address guest needs promptly, maintaining smooth operations and resolving complaints within 24 hours
- Maintained quality guest experience throughout the reservation, check-in, check-out and in-house guests stay
- Forecasted future rates throughout the year
- Yeld Management
- Assisted in all Front Desk Franchise PIP requirements
Education
Bachelor of Science - Computer And Information Sciences
University of Michigan, Dearborn
Dearborn, MI05-2028
Skills
- Time management
- Problem-solving
- Humanitarian approach to every situation
- Guest relations communication
- Multitask management
- Stress free enviroment
Accomplishments
3.5 GPA throughout HS
All State Athlete in Cross Country & Track
2nd Degree Black Belt in Karate
Languages
Hindi
Full Professional
Interests
Basket Ball
Bhangra Dancer
Hiking
Internet Exploring
Timeline
Front Desk Associate
Four Pointe Management DBA Travelodge
01.2023 - Current
Bachelor of Science - Computer And Information Sciences
University of Michigan, Dearborn
Similar Profiles
Cynthia N. SandersCynthia N. Sanders
Assistant Community Manager at Lake City Living Property Management/ Timberland, Timberland Lofts, Abercorn Pointe and Crossroads ApartmentsAssistant Community Manager at Lake City Living Property Management/ Timberland, Timberland Lofts, Abercorn Pointe and Crossroads Apartments
Sarah McLaganSarah McLagan
Leasing Consultant at First Pointe Management GroupLeasing Consultant at First Pointe Management Group
Maria PuenteMaria Puente
Leasing Agent at Pointe Management CompanyLeasing Agent at Pointe Management Company
Hannah Noble-MeyersHannah Noble-Meyers
Crew Member at Uncle Davey's Ice Cream ShoppeCrew Member at Uncle Davey's Ice Cream Shoppe
Samuel DeNinoSamuel DeNino
Warehouse Worker at Costco DepotWarehouse Worker at Costco Depot