Aariyen Charles
Brooklyn
Summary
Seasoned Ticket Scanner with relevant experience in managing high-traffic entry points and ensuring smooth visitor transitions. Possess strong skills in customer service, problem-solving, and efficient operation of ticket scanning equipment. Recognized for improving entry process efficiency and maintaining accurate records of event attendees.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Ticket scanner and customer service
Forest Hills Stadium
1 Tennis Pl Forest Hills, NY 11375 United States
05.2025 - Current
- Scanned tickets for entry at Forest Hills Stadium events.
- Verified guest identification against event requirements.
- Assisted patrons with ticket-related inquiries and issues.
- Monitored entrance flow to ensure smooth access for guests.
- Maintained cleanliness and organization of scanning area.
- Reported any suspicious activity to event security staff.
- Provided directions within the venue upon request.
- Greeted customers entering the venue and provided instructions on scanning tickets.
- Monitored crowd control and identified potential security risks.
- Responded promptly to customer inquiries about events, policies, and procedures via phone, email, and in person.
Mechanic Shop Foreman
George mechanic shop
Brooklyn
06.2024 - 12.2024
- Supervised daily operations of mechanic shop and coordinated team activities.
- Trained and mentored junior mechanics on repair techniques and safety protocols.
- Inspected vehicles for quality assurance and compliance with industry standards.
- Scheduled maintenance tasks and repairs to optimize workflow efficiency.
- Managed inventory of tools, parts, and equipment to ensure availability.
- Assisted customers with inquiries, providing technical support and recommendations.
- Ordered parts and supplies as needed to complete repairs.
- Inspected vehicles for signs of wear or damage.
Education
John Adams High School
Ozone Park, NYSkills
- Ticket verification
- Crowd management
- Customer support
- Quality assurance
- Safety protocols
- Ticket scanning accuracy
- Event knowledge
- QR code scanning
- Foreign language skills
- Stress tolerance
- Team player attitude
- Strong attention to detail
- Stress management
- Sell tickets
Certification
- Driver's license
- Security guard license 8 hours and 16 hours
Languages
English
Professional
Deutsch
Limited
Timeline
Ticket scanner and customer service
Forest Hills Stadium
05.2025 - Current
Mechanic Shop Foreman
George mechanic shop
06.2024 - 12.2024
John Adams High School