Sunni Vick
Heath Springs,SC
Overview
24
24
years of professional experience
Work History
Teacher Assistant
Heath Springs Elementary School
02.2019 - Current
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
- Managed the classroom
- Prepared classroom materials
- Maintained a positive learning environment
- Monitored student progress and adjusted instruction to meet individual needs.
- Copied, organized and distributed classroom assignments or other paperwork.
Stay At Home Mom/Babysitter
.
11.2007 - 02.2019
Teller/Collector
Founders Federal Credit Union
05.2001 - 11.2007
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Maintained high volume of calls and met demands of busy and productive group.
- Provided excellent customer service during difficult conversations, defusing tensions while effectively collecting payments.
Education
Associate of Science - Business
University of South Carolina At Lancaster
Lancaster, SC01-2001
Skills
- Exceptional customer service
- Strong work ethic
- Excellent time management skills
- Detail oriented
- Reliable
- Adaptable
Timeline
Teacher Assistant
Heath Springs Elementary School
02.2019 - Current
Stay At Home Mom/Babysitter
.
11.2007 - 02.2019
Teller/Collector
Founders Federal Credit Union
05.2001 - 11.2007
Associate of Science - Business
University of South Carolina At Lancaster