Sunnie Copeland
Bonnell Aluminum
Newnan,GA
16
years of professional experience
Detail-oriented Billing clerk to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Master Billing Clerk
4 Years 9 Months- Executed billing tasks and recorded information in company databases.
- Prepare and maintain Bill of Lading and other necessary paperwork required for shipments.
- Complete billing activities for all shipments to ensure timely and accurate invoicing.
- Coordinated with shipping and operations teams to verify order details, resolve documentation issues, and maintain workflow accuracy.
- Assist Shipping Operations Manager with administrative and managerial tasks as assigned.
- Use and knowledge of AS-400 software.
- Verified accuracy of billing data and corrected discrepancies.
Vehicle Transporter
1 Year 2 Months- Operated with safety and skill to avoid accidents and delays.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Conducted efficient cargo transfers to maintain route schedules.
- Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
Shuttle Van Driver
9 Months- Operated with safety and skill to avoid accidents and delays.
- Transported students to and from University of Notre Dame.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Provided Front-office support as needed by answering phones, sorting packages, notifying residents, and assisting with daily resident service request.
Additional Customer Service Experience
6 Months- Provided high-volume customer service, resolved guest concerns professionally, handled payments, and maintained organized service areas during busy shifts.
2nd Assistant Store Manager
1 Year 7 Months- Managed inventory control, cash handling, staff direction, store opening and closing procedures and organized records to support smooth daily operations.
Education
Certificates - Phlebotomy, EKG Technician, C.N.A., C.M.A.
GED
Skills
Data entry
Data entry proficiency
Customer service
Invoice processing
Professionalism and ethics
Bulk filing
Discrepancy resolution
Administrative support
Inventory management
Timeline
Master Billing Clerk
Bonnell Aluminum
11.2021 - CurrentRead More
Vehicle Transporter
Classic Transport
04.2021 - 06.2022Read More
Shuttle Van Driver
University Edge Apartments
02.2021 - 11.2021Read More
Additional Customer Service Experience
Waffle House
03.2019 - 09.2019Read More
2nd Assistant Store Manager
Family Dollar
02.2011 - 09.2012Read More
Newnan High School
GED
Read More
Muhlenberg Career Development Center
Certificates from Phlebotomy, EKG Technician, C.N.A., C.M.A.
Read More