Sunny Konoplev, PMP, SASM
Springdale,AR
Summary
A Senior Project Manager with a background in Information Technology delivery since 2014 and a wide range of experience in the healthcare, retail, financial, field service, and marketing industries delivering labor demand, time and attendance, and CRM solutions. Experienced leader in Enterprise project delivery lifecycle and leading cross-functional teams and multiple workstreams in both Waterfall and Agile methodologies. Established history of maintaining a sharp focus on risk management and budget adherence. A strong understanding of trusted advisor thought leadership in the consultant and project management role. Driven professional with high standards of excellence, self-motivated to drive and facilitate success, and high energy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Project Manager
Cambay Consulting
Katy, Texas
01.2022 - Current
- Performed business analysis on Cloud-based Project Management Software, interview Stakeholders for requirements gathering, developed business use cases for product development and secure Project Sponsor approval to commit company resources for implementation.
- Currently leading $2MM Enterprise Content Management implementation with primary focus on scope, cost, and schedule development and control.
- Leading the development of the work breakdown structure with the team and creating detailed project schedules to baseline the project timeline and milestones.
- Mentoring cross-functional team in trusted advisor thought leadership in when performing Discovery and Design activities.
- Tracking and reporting on individual project budget status and forecast using Earned Value Management method.
- Organizing and leading steering committee meeting with C-level executives to report on overall project status.
- Performing Risk Management activities to identify, define impact, track, and mitigate project risks.
- Establishing PMO Governance across the organization that defines the internal stakeholder engagement plan, organizational communication plan, and consistent project delivery approach and methodologies based on selected criteria.
Sr. Project Manager
Avtex, A TTEC Digital Company
Minneapolis, MN
06.2019 - 01.2022
- Led $500,000 - $1MM CRM Enterprise implementations in the healthcare, transportation, and field service industries from Initiation to Deployment.
- Developed detailed project schedules for Enterprise CRM implementations, including migration and integration, that provide task level detail, resource assignment, and milestone tracking.
- Lead project schedule deep dive reviews with internal team, client, and third party integration stakeholders to organize and gain buy-in across all contributors and stakeholders of project delivery timeline expectations
- Developed and managed multiple resource plans simultaneously across projects and revenue forecasts reporting to internal stakeholders.
- Resolved competing resource priorities within the business using negotiation techniques resulting in acceptable solutions across multiple projects.
- Organize and led Steering Committee review meetings with Internal and External Stakeholders to provide project health status, risk management review, and budget status.
- Developed weekly project status reports and facilitate collaborative review with client Project Manager for alignment and distribution.
- Development of Project Communications Plans to ensure stakeholders are receiving accurate and timely information needed to support the project
- Develop Quality Management Plans and perform deep dives with the team to ensure shared understanding of how quality will be measured, tracked and tolerance levels of non-conformance and set expectations of when corrective action will be taken.
- Develop and monitor and control project budget and report status weekly. Write change orders for budget corrective action when scope, schedule or other client driven changes impact budget baseline.
- Partner with the Account Executive team within the organizational governance for change order approval and client presentation.
- Mentor and train enterprise level teams to become self-organized and efficient agile release trains working to delivery Program Increment Goals.
- Performed Scrum Master and servant leadership role on $8MM CRM implementation delivered over 1.5 years. Facilitated and coached team through Agile rituals with the outcome of continuous development, integration, and deployment.
Senior Implementation Consultant
Workforce Software
Detroit, MI
08.2016 - 06.2019
- Lead the implementation of Labor and Demand and integrated Time and Attendance cloud-based solutions in the Project Manager role across multiple projects ranging from $100,000 - $800,000 in the Retail and Healthcare industries.
- Collaborated in sales led client discovery sessions to contribute to the SOW development and contribute to defining scope, effort, schedule, and budget.
- Developed detailed project schedules and lead iterative review sessions with cross-functional teams to collect updates and schedule health checks. Identified critical path and near critical path for schedule monitoring and control.
- Analyzed opportunities for corrective action with the team to avoid schedule slippage when needed.
- Tracked budget compliance weekly and reported budget status using Earned Value Management methods.
- Developed resource plans and forecasted revenue to the business.
- Developed Scope baseline and monitored and controlled scope creep through change log documentation and the integrated change control process.
- Developed Risk Management Plans and led the project teams through risk response planning and execution.
- Create and distribute weekly status reports to key stakeholders.
- Perform billable hour audits and invoicing tasks.
- Lead project delivery as a Functional Consultant and trusted advisor to clients in the Retail, Finance, and Healthcare industry.
- Lead on-site requirements gathering, develop shared understanding of the clients objectives and project success criteria with key stakeholders.
- Develop functional and technical solution design documentation.
- Write and execute test scenarios.
- Develop the Deployment Plan framework and lead the development team through the creation of detailed deployment plans.
Sr. Implementation Consultant
Workplace Software
Chicago, IL
06.2014 - 08.2016
- Design, build, and implement complex forecasting and business rule models in the workforce technological field for clients in the Retail, Finance, and Healthcare industry
- Lead a six-month internal initiative with cross-functional consultants and product teams to write business cases, perform testing, create and maintain documentation, and lead workout sessions with Integrations and Product Design teams to deliver the first dual product integrated solution.
- Lead customer discovery sessions remote and on-site in collaboration with client HR, IT, Finance, Operations, and Training teams to establish project objectives and metrics for success.
- Design workforce management scheduling and forecasting solutions that support key client business processes.
- Identify and address scope creep internally and with the client.
- Coordinate with Engineering Product Owners across a portfolio of products to deliver bug fixes and product development that meet project timelines.
- Document Business Use Cases to support product development requests that identify requirements, and impact to cost, effort, and process.
- Lead solution builds with the consultant teams, perform development peer reviews, and deliver verbal and written feedback.
- Demonstrate professional written and verbal client facing communication.
- Lead remote and on-site client training including process presentations, live Cloud-Based product demonstrations, and supporting hands-on product exercises.
- Demonstrate strong and professional presentation skills on-site and remotely.
- Client focused with an aim to close each project with a client reference.
- Perform data analysis on-going during project.
- Provide mentoring and training to junior consultants through hands-on experience in customer discovery and training sessions.
- On-site with new consultants overseeing training aspects for a period of three months.
Category Project Manager
Ivie & Associates, Inc.
Bentonville, AR
09.2013 - 06.2014
- Manage scope, timelines, and budget initiatives in the Walmart Home Office Health and Wellness category between $1-5M.
- Lead cross-functional teams including the marketing, creative design, internal legal, and media production
- Collaborate with the Walmart internal legal team to identify and mitigate risk.
- Managed the $35M Walmart Holiday marketing campaign including budget control, critical path approval process, and led collaboration across 25+ retail marketing categories.
- Develop department wide project plans, critical path items, and major milestones for 25+ retail categories at Walmart Home Office.
- Managed, directed, and prioritized deliverables from marketing, creative design, and media production including TV, Radio, and Digital teams across 25+ retail categories during Holiday.
- Organize and coordinate project timelines and third-party media presentations to the Senior Vice President.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ12.2014
Skills
- Project Scheduling
- Team-building
- Analytical and Critical Thinking
- Self-Motivated
- Cultural Awareness
- Active Listening
- Planning and Coordination
- Written Communication
- Organization and Time Management
- Excellent Communication
- Dependable and Responsible
Certification
Project Management Institute - PMP Certification
January 2022 - January 2025
SAFe - Scaled Agile Advanced ScrumMaster Certification
October 2021 - October 2022
Timeline
Sr. Project Manager
Cambay Consulting
01.2022 - Current
Sr. Project Manager
Avtex, A TTEC Digital Company
06.2019 - 01.2022
Senior Implementation Consultant
Workforce Software
08.2016 - 06.2019
Sr. Implementation Consultant
Workplace Software
06.2014 - 08.2016
Category Project Manager
Ivie & Associates, Inc.
09.2013 - 06.2014
Bachelor of Science - Business
University of Phoenix