Sunny Lyman
Sacramento,CA
Summary
Dynamic professional with a diverse skill set and a proven track record of success, seeking a position that leverages extensive experience to drive impactful results. Committed to embracing new challenges that foster professional development and personal growth while contributing innovative solutions in a collaborative, forward-thinking team environment. Passionate about achieving excellence and dedicated to making a meaningful difference in every endeavor. Prepared to bring a proactive approach and results-oriented mindset to elevate organizational goals.
20 years in Special Education, providing tailored instructional strategies for diverse learning needs. Successfully implemented individualized education plans (IEPs) to enhance student engagement and progress. Track record of collaborating with multidisciplinary teams to support student success and development. Worked with children and adults with various disabilities.
Benefits specialist with extensive experience in managing employee benefits programs and ensuring compliance with regulations. Proven track record in fostering team collaboration and driving results in dynamic environments. Strong skills in benefits administration, conflict resolution, and communication, with focus on adapting to changing needs and supporting organizational goals. Trusted for reliability and efficiency in delivering quality outcome.
Overview
25
25
years of professional experience
Work History
Retirement Benefits Specialist
Sacramento County Employee’s Retirement System
12.2022 - 12.2024
- Processed retirement and death claims for members and beneficiaries.
- Received, researched, and responded to questions from members, beneficiaries, and potential members regarding retirement benefits in person, over the phone, and through email.
- Received and reviewed applications for retirement and retirement services purchases for completeness and accuracy, and met with members to discuss retirement benefits options and procedures.
- Researched, reviewed, and verified services credit data, warrant information, and member contributions rates and dissolution of marriage court orders; identified and resolved discrepancies.
- Maintained and updated retiree payroll information, including medical and dental benefits changes; provided benefit verification to outside organizations as requested.
- Maintained a variety of detailed records regarding correspondence and interaction with members.
- Coordinated reciprocal benefits with other retirement systems.
- Used various specialized databases to maintain accurate member information.
Retirement Benefits Specialist
SearchPros Staffing
09.2022 - 12.2022
- Received, researched, and responded to questions from members, beneficiaries, and potential members regarding retirement benefits in person, over the telephone, and through written requests.
- Received and reviewed applications for retirement and retirement services purchases for completeness and accuracy, and met with members to discuss retirement benefits options and procedures.
- Researched, reviewed, and verified services credit data, warrant information, and member contributions rates and dissolution of marriage court orders; identifies and resolves discrepancies.
- Maintained and updated retiree payroll information, including medical and dental benefits changes; provided benefit verification to outside organizations as requested.
- Maintained a variety of detailed records regarding correspondence and interaction with members.
- Coordinated reciprocal benefits with other retirement systems.
- Used various specialized databases to maintain accurate member information.
Administrative Assistant
HB Staffing
02.2022 - 05.2022
- Responsible for providing administrative support to county In-Home Support Services department in Payroll.
- Answering and maintaining phone call logs, directing calls to appropriate personnel.
- Data entry, scanning, and maintaining Excel spreadsheets.
- Created and distributed information to current employees regarding payroll practices.
Administrative Assistant
SearchPros Staffing
05.2021 - 02.2022
- Responsible for providing administrative support to county Medical Records Department/In Home Support Payroll
- Data entry and maintenance in Avatar (Electronic Health Record).
- Scanning and creating files, as well as maintaining Excel spreadsheets.
Education Specialist
Marconi Learning Academy
03.2019 - 12.2019
- Responsible for providing direct instruction and monitoring a caseload of up to 28 special education high school students.
- Conducted training on IEP (Individualized Education Plan) facilitation and compliance.
Education Specialist
Capitol Collegiate Academy
01.2018 - 06.2018
- Managed 28 student cases, promoting Academy's message to prepare students to compete, achieve, and lead in high school, college, and life.
- Assessed student's progress.
- Facilitated IEP meetings.
Special Education Consultant
Independent
01.2014 - 04.2017
- Conceptualized and established a consultancy serving charter schools.
- Advised on regulatory compliance for special education students, including homeless and at-risk students.
- Applied diversity of business development and network strategies to enhance customer base.
Education
Master of Science - Special Education
National University
Sacramento01-1997
Bachelor of Arts - Liberal Studies
California State University
Sacramento01-1995
Skills
- Results-oriented professional with proven strengths in recruiting, team building, project management, and office administration
- Custom service-driven
- Quickly assimilate and creatively apply new concepts and materials
- Computer literate
- Highly self-directed, adaptive, lifelong learner
- Verbal and written communication
- Benefits explanation
- Data management
- Team collaboration
- Disability assessment testing
- Attention to detail
- Special education
Timeline
Retirement Benefits Specialist
Sacramento County Employee’s Retirement System
12.2022 - 12.2024
Retirement Benefits Specialist
SearchPros Staffing
09.2022 - 12.2022
Administrative Assistant
HB Staffing
02.2022 - 05.2022
Administrative Assistant
SearchPros Staffing
05.2021 - 02.2022
Education Specialist
Marconi Learning Academy
03.2019 - 12.2019
Education Specialist
Capitol Collegiate Academy
01.2018 - 06.2018
Special Education Consultant
Independent
01.2014 - 04.2017
Bachelor of Arts - Liberal Studies
California State University
Master of Science - Special Education
National University