Years of Professional Experience
Sunshare Wimby
Atlanta,GA
Summary
Sales professional with over six years of experience in customer service, warehouse production, and logistics. Demonstrated success in developing and managing business accounts while enhancing customer relationships and driving revenue growth. Expertise in strategic freight solutions and team leadership. Prepared to leverage skills in a fast-paced environment.
Overview
12
12
2
2
Certification
Work History
Senior Logistics Account Executive
Total Quality Logistics Inc.
Atlanta , GA
05.2022 - 06.2025
- Developed and managed comprehensive book of business, driving strategic freight solutions and revenue growth.
- Cultivated long-term customer relationships as primary liaison among customers, shippers, and carriers.
- Led team of three assistants, providing training to enhance operational efficiency.
- Oversaw inventory management and product tracking, ensuring accuracy across company systems.
- Facilitated team progress through effective task delegation and deadline management.
- Achieved recognition as Atlanta Office MVP 2024 and Hustler of the Year 2024.
- Secured titles of Atlanta Office Top Closer for 2024 and 2025.
- Generated over $2 million in revenue within 2 years.
Operations Coordinator / Operations Administrator
Archway
Newnan, GA
07.2020 - 05.2022
- Coordinated daily warehouse operations, including shipping, receiving, inventory management, and order fulfillment.
- Monitored inventory levels, conducted cycle counts, and reconciled discrepancies to maintain accurate stock records.
- Ensured timely and accurate shipments by verifying orders, preparing documentation, and communicating with carriers.
- Collaborated with purchasing, customer service, and logistics teams to support order accuracy and on-time delivery.
- Utilized WMS (Warehouse Management Systems) and ERP software to track inventory and generate operational reports.
Figure Model / Life Drawing Model
UWG
Carrollton, GA
08.2016 - 05.2022
- Posed for academic and professional figure drawing sessions, including nude and clothed sessions.
- Collaborated with artists and instructors to support educational and creative outcomes.
- Maintained still poses for extended periods under various lighting and timing conditions.
Golf Cart & ATV Constructor
Yamaha
Newnan, GA
01.2020 - 07.2020
- ATV Assembly Line Technician
- Powersports Assembly Operator
- Production Line Assembler – ATV Division
- Manufacturing Technician – ATV Assembly
Team Lead
Starbucks
Newnan, GA
01.2016 - 01.2020
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress, and enforced deadlines.
- Fostered positive employee relationships through communication, training, and development coaching.
- Counted inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
- Certified Barista
- Certified Barista Trainer
Ribbon Associate
OFS FITEL, LLC
Carrollton, GA
03.2019 - 01.2020
- Conducted precision testing and alignment of ribbon fiber optic cables using automated and manual equipment at OFS FITEL, ensuring compliance with strict quality control standards and industry specifications.
Shift Lead
Kroger Starbucks
Carrollton, GA
07.2016 - 12.2018
- Led and motivated a team of 5 to 10 baristas during high-volume shifts, ensuring efficient operations and consistent customer satisfaction.
- Managed daily store operations, including opening/closing procedures, cash handling, and inventory management.
- Trained new team members in Starbucks standards, beverage preparation, and customer service protocols.
- Delivered exceptional customer service, resolved customer concerns quickly, and upheld the brand’s quality and hospitality standards.
- Supported store management in tracking sales performance, delegating tasks, and implementing company promotions.
- Ensured compliance with health and safety regulations, and company policies.
Plastic Injection Mold Associate
Honda Lock
Bremen, GA
04.2016 - 08.2016
- Operated and maintained plastic injection molding machines to produce high-quality parts according to precise specifications.
- Set up molds, calibrated machinery, and adjusted machine settings for optimal performance, and minimal material waste.
- Conducted regular inspections of molded parts for defects, using measuring tools like calipers, micrometers, and gauges, to ensure quality standards.
- Interpreted blueprints and work orders to verify part specifications and production requirements.
- Performed routine maintenance, troubleshooting, and minor repairs to prevent downtime, and maintain consistent output.
- Documented production data, quality checks, and material usage to ensure traceability and compliance with manufacturing standards.
- Collaborated with quality control and maintenance teams to improve production efficiency and reduce scrap rates.
Cashier/Barista
UWG Starbucks
Carrollton, GA
01.2014 - 01.2016
- Delivered fast, friendly, and personalized service in a high-volume café environment, serving 200+ customers per shift.
- Expertly prepared, handcrafted beverages and food items in accordance with Starbucks' quality and presentation standards.
- Maintained a clean and organized workspace, ensuring compliance with food safety and sanitation guidelines.
- Built strong customer relationships, promoting customer loyalty, and contributing to store satisfaction scores.
- Collaborated closely with team members to ensure smooth operations and quick service during peak hours.
- Handled cash, credit, and mobile payments accurately; balanced the register, and completed shift reports.
- Supported store promotions and seasonal product rollouts by educating customers, and upselling items.
Marketer
UWG Marketing Team
Carrollton, GA
12 0 - 01.2014
- Supported the development and execution of marketing campaigns across digital and physical platforms to increase brand visibility and customer engagement.
- Conducted market research and competitor analysis to inform campaign strategies, and identify growth opportunities.
- Collaborated with cross-functional teams (e.g., sales, design, product) to create signs and banners to advertise products across campus.
- Tracked and reported campaign performance using tools - Google Analytics & HubSpot.
Cashier/Barista
Panera Bread
Atlanta, GA
05.2012 - 08.2012
- Processed customer purchases quickly and accurately using POS systems, handling cash, credit, and digital payments.
- Delivered exceptional customer service by addressing questions, resolving complaints, and ensuring a positive checkout experience.
- Balance the cash drawer at the beginning and end of each shift with 100% accuracy..
Child Care Assistant
Cornerstone Academy
Stockbridge, GA
05.2010 - 08.2010
- Supervise and ensure the safety of children ages [insert age range], supporting their emotional, physical, and social development.
- Assist lead teachers with daily activities, including educational games, arts and crafts, and story time.
- Maintain a clean, organized, and child-friendly environment, following health and sanitation guidelines.
- Communicate effectively with parents regarding their child’s progress, behavior, and daily routines.
- Support meal preparation and feeding, diaper changes, and nap time routines.
- Observe and report behavioral or developmental concerns to the lead teacher or center director.
Education
Pre- Law - Mass Communications, Political Philosophy
University of West Georgia
01.2019
Eagles Landing High School
01.2013
Skills
- Logistics management
- Team leadership
- Customer relationship management
- Communication skills
- Customer service excellence
- Organizational skills
- Microsoft 365 proficiency
- Cost reduction strategies
- Quality assurance practices
- Supplier monitoring
Certification
Certified Barista Trainer
Certified Barista
<Enter your own>
Timeline
Senior Logistics Account Executive
Total Quality Logistics Inc.
05.2022 - 06.2025
Operations Coordinator / Operations Administrator
Archway
07.2020 - 05.2022
Golf Cart & ATV Constructor
Yamaha
01.2020 - 07.2020
Ribbon Associate
OFS FITEL, LLC
03.2019 - 01.2020
Figure Model / Life Drawing Model
UWG
08.2016 - 05.2022
Shift Lead
Kroger Starbucks
07.2016 - 12.2018
Plastic Injection Mold Associate
Honda Lock
04.2016 - 08.2016
Team Lead
Starbucks
01.2016 - 01.2020
Cashier/Barista
UWG Starbucks
01.2014 - 01.2016
Cashier/Barista
Panera Bread
05.2012 - 08.2012
Child Care Assistant
Cornerstone Academy
05.2010 - 08.2010
Pre- Law - Mass Communications, Political Philosophy
University of West Georgia
Eagles Landing High School
Marketer
UWG Marketing Team
12 0 - 01.2014
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