Zachary Early
Pickerington
Summary
Dynamic logistics professional with a proven track record at Total Quality Logistics, excelling in route optimization and freight negotiation. Adept at data analysis and fostering strong customer relationships, I consistently enhance service delivery and drive client satisfaction. My strategic approach has led to significant improvements in operational efficiency and client retention.
Overview
10
10
years of professional experience
Work History
Senior Logistics Account Executive
Total Quality Logistics
Columbus
08.2022 - Current
- Managed logistics accounts for diverse clients, ensuring smooth transportation processes.
- Coordinated shipments and deliveries, optimizing routes for efficiency.
- Analyzed shipping data to identify trends and improve service offerings.
- Collaborated with carriers to negotiate rates and ensure timely pickups.
- Trained junior staff on logistics procedures and best practices.
- Resolved customer inquiries promptly to maintain high satisfaction levels.
- Negotiated freight rates, terms and conditions, and contracts with carriers and shippers.
- Collaborated with other departments like sales and finance to determine the best shipping solutions that meet customer needs while maximizing profits.
- Maintained up-to-date records of orders shipped and delivered using ERP software.
Financial Advisor
Northwestern Mutual
Akron
05.2022 - 07.2022
- Utilized financial software to manage client accounts and track performance.
- Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
- Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
- Consulted with clients to assess and meet short- and long-term financial goal.
- Responded promptly to customer inquiries regarding their accounts or other services offered by the firm.
- Actively participated in marketing initiatives aimed at increasing brand awareness within the community.
- Developed personalized financial plans for diverse client needs.
- Collaborated with teams to enhance service delivery and client satisfaction.
- Educated clients on insurance products and investment opportunities.
Property Manager
FE properties
Mentor
04.2018 - 01.2020
- Responsibility for overseeing and follow-up on all property issues
- Relaying back to the owners when concerns arise and executing proper maintenance when a repair is needed
- Maintains the calls for 15-plus rental homes, deploys fast resolutions to customers' concerns, while maintaining the business.
- Manages renters concerns and offer immediate resolutions and escalates to property owners
- Managed tenant relations and resolved issues promptly.
- Coordinated property maintenance and vendor services effectively.
- Prepared lease agreements and handled tenant applications efficiently.
Volunteer Coach
Perry Youth Football
Perry
01.2016 - 05.2019
- Build relationship with players and coach to build trust amongst the team
- Skill set development with hands on approach to drills and development
- Celebrate success as a team
- Review film to build skill set
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor of Communications -
Cleveland State University
01.2023
Some College (No Degree) - Communications
University of Connecticut
Storrs, CTHigh school or equivalent -
Perry High School
Perry, OHSkills
- Logistics management
- Route optimization
- Freight negotiation
- Data analysis
- ERP software usage
- Customer relationship management
Timeline
Senior Logistics Account Executive
Total Quality Logistics
08.2022 - Current
Financial Advisor
Northwestern Mutual
05.2022 - 07.2022
Property Manager
FE properties
04.2018 - 01.2020
Volunteer Coach
Perry Youth Football
01.2016 - 05.2019
Bachelor of Communications -
Cleveland State University
Some College (No Degree) - Communications
University of Connecticut
High school or equivalent -
Perry High School