Sunshine Padilla
Rancho Cucamonga ,CA
Summary
Dynamic and results-oriented professional with extensive experience at North Town Housing, specializing in payroll processing and new hire processing. Excelled in enhancing program effectiveness and fostering positive environments, demonstrating exceptional analytical and interpersonal skills. Achieved significant improvements in payroll accuracy and employee satisfaction.
Great with children.
Overview
2025
2025
years of professional experience
Work History
Payroll Specialist
North Town Housing
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Program Specialist
North Town Housing
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Kids Club Associate
North Town Housing
- Monitored all activities to maintain maximum level of safety.
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
Administrative Assistant
North Town Housing
Rancho Cucamonga, CA
05.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CASkills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
Timeline
Administrative Assistant
North Town Housing
05.2018 - Current
Payroll Specialist
North Town Housing
Program Specialist
North Town Housing
Kids Club Associate
North Town Housing
Diploma -
Rancho Cucamonga High School