Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Sara Hakkak

Dallas,AR

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

10
10
years of professional experience

Work History

Outbound Sales Representative

Ttec- Fedex program
01.2018 - Current
  • Increased sales revenue through strategic cold calling and lead generation activities.
  • Enhanced team performance through constructive feedback during regular meetings, fostering a positive work environment conducive to success.
  • Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
  • Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Developed tailored sales pitches for diverse customer segments, enhancing product appeal and conversion rates.
  • Utilized sales techniques to build customer interest and close sales.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Made average of 75 outbound and inbound calls per day.

Childcare Teacher Assistant

Pulaski Heights United Methodist Church
09.2014 - 05.2017
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Education

High School Diploma -

Benton High School
Benton, AR
05.2008

Skills

  • Customer Relationship Building
  • Outbound Sales
  • Pipeline Management
  • Customer Service
  • Problem-Solving
  • Time Management
  • Excellent Communication
  • Adaptability and Flexibility
  • Relationship Building
  • Active Listening
  • Conflict Resolution
  • Product Knowledge

Awards

  • Mentor MVP 2019 and 2022 -FedEx Program
  • ADNR over $100- FedEx program where I brought in over $100+ dollars in revune for the company.

References

References Upon Request

Timeline

Outbound Sales Representative

Ttec- Fedex program
01.2018 - Current

Childcare Teacher Assistant

Pulaski Heights United Methodist Church
09.2014 - 05.2017

High School Diploma -

Benton High School

Similar Profiles

CREATE PROFILE
Sara Hakkak