Hi, I’m
Sura Salah
Novato,CA
Summary
Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
years of professional experience
Work History
Macy'sSan Rafael, CA
Cashier
01.2023 - Current
Job overview
- Worked closely with shift manager to solve problems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer concerns.
- Restocked and organized merchandise.
Kohl'sSan Rafael, CA
Customer Service Representative
02.2022 - 01.2023
Job overview
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to customers.
- Offered advice and assistance to customers.
- Answered customer telephone calls.
- Enabled customers to feel welcomed, important, and appreciated.
- Set up new sales displays with fresh merchandise.
Target Novato, CA
Customer Service Cashier
11.2021 - 01.2022
Job overview
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Redeemed coupons to discount purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
WalgreensPhiladelphia, PA
Photo Specialist
11.2019 - 11.2021
Job overview
- Implemented time-saving methods, which enabled photo lab to run more efficiently.
- Managed photo lab inventory, placing orders.
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Maintained lab printers and processing equipment.
Education
College of MarinGreenbrae, CA
2024
Northeast High SchoolPhiladelphia, PA
High School Diploma
06.2016
Skills
- Time Management Skills
- Staff Training
- Workplace Safety
- Customer Needs Assessments
- Table Setting Knowledge
- Membership Programs
Languages
Arabic
Native or Bilingual
Timeline
Cashier
Macy's
01.2023 - Current
Customer Service Representative
Kohl's
02.2022 - 01.2023
Customer Service Cashier
Target
11.2021 - 01.2022
Photo Specialist
Walgreens
11.2019 - 11.2021
College of Marin
Northeast High School
High School Diploma
Similar Profiles
Katayoun ZandKatayoun Zand
Retail Sales Associate at Macy'sRetail Sales Associate at Macy's
KIANNA L SANCHEZKIANNA L SANCHEZ
Lancôme Beauty Advisor at Macy'sLancôme Beauty Advisor at Macy's
ROCIO RUIZROCIO RUIZ
Retail Customer Service at Macy'sRetail Customer Service at Macy's
Mickey CoronadoMickey Coronado
Generalist at Macy'sGeneralist at Macy's
Reid McAllisterReid McAllister
Owner at Marin Painting & RepairsOwner at Marin Painting & Repairs