. Provide safe, effective and appropriate massage therapy techniques for clients.
. Created marketing advertisements to increase awareness of the services and boost sales.
Demonstrate good ethical manner.
. Maintain the hygiene and sanitation standard of the therapy room.
Retail Sales Associate
ESTES Gifts and News/ MSP AirPort
Minneapolis/Saint Paul, MN
10.2018 - 08.2021
Welcoming and engaging with customers as they enter the store.
Assessing customers' needs and suggesting solutions to their problems.
Working with cash registers and processing payments.
Using upselling techniques to increase store sales.
Recommending best products to customers.
Cleaning and restocking the store throughout the day, before opening and after closing.
Inspected purchased items for defects before handing them over to customers.
Processed returned merchandise according to company policies.
Education
Bachelor of Arts - Exercise Science
Concordia Sint Paul Universty
Saint Paul, MN
12-2023
Skills
Stress management techniques
Customer Consultation
Understands spa services
Swedish Massage
Sales expertise
Professionalism and Ethics
Accomplishments
Employee Of The month of July 2019 XpresSPA MSP Airport
MSP SERVICE STAR AWARD in recognition of Exceptional Service, by assisted a mystery shopper on may 2024 and received perfect score of 100% for terrific customer service.