Suraj Baskota
Omaha,NE
Summary
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Dakshinkalimata Grocery Store
Kathmandu, Nepal
12.2016 - 06.2024
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Coordinated with vendors to secure product availability at competitive prices.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Supervised cash handling processes to ensure accuracy of transactions.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Maintained a safe working environment by enforcing safety regulations.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Stocker
Carrefour Dubai
Sharjah, Dubai
04.2015 - 07.2016
- Handled cashier and customer service responsibilities.
- We conducted thorough quality checks to ensure product freshness and expiration compliance.
- Enhanced inventory management through systematic rotation of items
- We implemented measures to ensure safety and excellence in service.
Education
High School Diploma -
Padmodaya Higher Secondary School
Kathmandu, Nepal06-2013
Skills
- Business Development
- Stock management
- Store Organization
- Loss Prevention
- Operations Oversight
- Department Oversight
- Customer Service
- Sales Techniques
Languages
Nepali
Native/ Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Assistant Store Manager
Dakshinkalimata Grocery Store
12.2016 - 06.2024
Stocker
Carrefour Dubai
04.2015 - 07.2016
High School Diploma -
Padmodaya Higher Secondary School
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