Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Hobbies
References
Timeline
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Suraj Olanrewaju

Laurel,MD

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Footlocker, Footlocker
Hanover, MD
05.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Used technology resources to assist customers in locating and selecting items.

Customer Service Representative

Domino's Pizza
Laurel, MD
09.2020 - 01.2021
  • Assisted customers in placing and receiving orders.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.

Team Member

McDonald's
Fulton, MD
05.2019 - 08.2020
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Resolved customer issues promptly in a professional manner.
  • Collected payments and provided accurate change.
  • Participated in training sessions for new employees when needed.
  • Developed positive customer relationships through friendly greeting and excellent service.

Education

Bachelor of Arts - Sociology And Anthropology

Towson University
Baltimore, MD
05-2024

High School Diploma -

James Hubert Blake High School
Silver Spring, MD
05-2020

Skills

  • Upselling
  • Product Sales
  • Payment Processing
  • Order Processing
  • Cash Handling
  • Written and oral communication skills
  • Retail merchandising expertise
  • Problem-solving skills
  • Listening Skills
  • Customer Service
  • Merchandising knowledge
  • Professional Demeanor
  • Time Management
  • Teamwork and Collaboration

Certification

  • Capstone in humanities and public service

Accomplishments

  • Honor Roll
  • National Honor Society
  • VP of National Science Honor Society
  • National Society of Collegiate Scholars

Affiliations

Law Internship at Ofori Law Firm LLC.

Completed Legal Eagles Trial by Jury program at Howard Community College.

Volunteer at Leveling the Playing Field Non- Profit Organization.

Hobbies

  • Basketball and Football Player
  • Clothing brand ambassador
  • Play four instruments
  • Traveling
  • Own a sports car

References

References available upon request.

Timeline

Sales Associate

Footlocker, Footlocker
05.2023 - Current

Customer Service Representative

Domino's Pizza
09.2020 - 01.2021

Team Member

McDonald's
05.2019 - 08.2020

Bachelor of Arts - Sociology And Anthropology

Towson University

High School Diploma -

James Hubert Blake High School

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Suraj Olanrewaju