Suraj Samaroo
Rosedale,NY
Summary
Accomplished Field Operations Supervisor with a proven track record at DocGo, adept in operations management and customer relationship development. Spearheaded strategic operational improvements, enhancing team productivity and client satisfaction. Expert in inventory tracking and fostering a collaborative work environment, demonstrating exceptional problem-solving and coaching abilities.
Overview
8
8
years of professional experience
Work History
Field Operations Supervisor
DocGo
New York, NY
12.2021 - 06.2024
- Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
- Maintained accurate documentation of field activities, facilitating efficient reporting and analysis of results.
- Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Collaborated with management to develop strategic plans for operational improvements, driving long-term success in the organization.
- Liaised with clients throughout project lifecycles to maintain clear communication channels regarding progress updates or issues encountered during implementations.
- Established a system for tracking inventory levels in real-time, minimizing supply shortages while reducing excess stock costs.
- Resolved personnel conflicts quickly and professionally, fostering a positive work environment that supported teamwork and collaboration.
- Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
Valet & Porter
Manhattan Motor Cars
New York, NY
04.2016 - 12.2020
- Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
- Maintained accurate documentation of field activities, facilitating efficient reporting and analysis of results.
- Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Collaborated with management to develop strategic plans for operational improvements, driving long-term success in the organization.
- Liaised with clients throughout project lifecycles to maintain clear communication channels regarding progress updates or issues encountered during implementations.
- Established a system for tracking inventory levels in real-time, minimizing supply shortages while reducing excess stock costs.
- Resolved personnel conflicts quickly and professionally, fostering a positive work environment that supported teamwork and collaboration.
- Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
Education
Diploma - Public Services
Hillcrest High School
Queens, NY01.2016
Skills
- Customer relationship development
- Coaching skills
- Operations management
- Project leadership
- Schedule management
- Field operations coordination
- Team supervision
- Inventory tracking
- Administrative oversight
- Problem-solving
- Time management
- Attention to detail
- Site maintenance
- Site inspection
- Tool operation
Timeline
Field Operations Supervisor
DocGo
12.2021 - 06.2024
Valet & Porter
Manhattan Motor Cars
04.2016 - 12.2020
Diploma - Public Services
Hillcrest High School