Suraj Verma
Oakland,United States
Summary
Business Analyst with eight years of experience in converting business requirements into technical solutions. Expertise in fostering team collaboration and improving project outcomes through effective communication. Background encompasses financial administration, business development, and operations leadership, showcasing adaptability and resourcefulness. Acknowledged for strong leadership and problem-solving skills in managing projects and programs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Government Program Analyst
Caltrans
Sacramento, United States
07.2023 - Current
- Analyzed quarterly and annual budget data for the Office of Strategic Quality Management, providing data-driven recommendations for program planning.
- Facilitated monthly Technical Steering Committee meetings, collaborating with cross-functional teams on budget creation and expenditure charging.
- Developed Power BI tracking system to enhance budget visibility and accuracy by 85% for TSC project expenditures.
- Created real-time dashboards using Power BI and Microsoft Access, optimizing KPIs and improving project efficiency by 80%.
- Designed and maintained web pages with HTML, ensuring compliance with ADA standards for the Division of Engineering.
- Assigned tasks to stakeholders and collaborated with the DES Executive team to support strategic directives across over 40 projects.
- Reviewed reports and findings, delivering updates to stakeholders in accordance with ISO 9001 guidelines.
- Documented procedures for website updates, ensuring adherence to operational standards among staff.
AWS Cloud Practitioner & Business Analyst
Rackspace Technology
, United States
03.2022 - 10.2022
- Facilitated stakeholder meetings to evaluate web, application, and infrastructure design impacts on cloud services.
- Aligned requirements with engagement scope by supporting Product Owner in defining User Stories and Acceptance Criteria.
- Produced comprehensive documentation for Business & Functional Requirements, As-Is, and To-Be State.
- Presented professional materials to support engagements, including Project Charters and SOW documents.
- Leveraged Agile/Scrum principles to aid team in developing EDF-compliant backlog reports.
- Utilized AWS Cloud Computing concepts to drive continual production improvements.
Business Partner/Logistics Analyst
Versan Convenience Inc
Vancouver, Canada
03.2017 - 03.2022
- Developed Lightspeed dashboards and reports for retail budget analysis, driving 80% revenue growth.
- Expanded product lines through partnerships with Coca-Cola, Pepsi, Philip Morris, Nestle, and Hershey’s.
- Executed collaborative strategies for product launches using Lightspeed analytics.
- Surpassed sales targets and KPIs by over 50%, achieving consistent year-over-year growth.
- Organized and led recruitment and training initiatives for over 50 team members.
Business Analyst
Accenture
San Francisco, United States
03.2015 - 01.2017
- Documented functional specifications based on gathered user requirements to enhance product design.
- Assessed impact of existing business processes on users and stakeholders using SDLC methodology.
- Analyzed large customer data sets, identifying trends through SWOT and policy analysis.
- Executed user acceptance testing by documenting defects and resolving issues efficiently.
- Developed process flow charts to identify key areas for strategic implementation improvements.
- Responded promptly to stakeholder requests, ensuring alignment throughout testing phases.
Tableau Business Application Developer I
PFIZER (Accenture)
Gladstone, United States
08.2016 - 11.2016
- Developed client metrics utilizing data to create Tableau visualizations for enhanced analytical capabilities.
- Analyzed stakeholder performance trends to evaluate pipeline contributions across Pfizer’s Supply Chain network.
- Addressed data quality issues to refine Pfizer's complex supply chain vision and promptly resolve bottlenecks.
- Created end-to-end Supply Chain dashboards, improving visibility of bottlenecks and increasing reporting performance by 15%.
- Resolved client challenges in supply chain diagnostics through innovative metrics and dashboards for Vista Convention 2017.
- Transformed ability to assess supply chain performance by developing user-friendly dashboards and metrics.
- Optimized supply chain management processes through data analysis and visualization techniques.
- Enhanced operational efficiency by implementing reporting capabilities that address risks and issues.
Data Governance Consultant
Seattle Police Department (Accenture)
Seattle, United States
10.2015 - 08.2016
- Analyzed over 10 SPD databases to enforce data quality initiatives and document security measures.
- Remediated changes in Oracle system and hosting environment using SQL, adhering to ISO 8000 guidelines.
- Translated client Data Governance and Quality requirements into actionable solutions for framework implementation.
- Developed policies aligned with organizational strategic directives for governance initiatives.
- Delivered Data Governance Framework Implementation, including DG Processes and DG Framework Strategy.
- Created Data Dictionary, Communication Plan, and Gartner Audit Compliance Reports to enhance transparency.
- Established Data Quality Score Card and SPD Organization Tableau Dashboards for improved oversight.
- Designed Process Flow Charts to illustrate workflows and facilitate stakeholder understanding.
Business Analyst
Cisco Systems (Accenture)
Milpitas, United States
04.2015 - 08.2015
- Executed strategic engagement plans for Cisco's GBS BI organization, enhancing productivity and collaboration.
- Planned and researched communication processes, serving as liaison between business and IT stakeholders.
- Assessed impact of communication methods on users across Finance, Marketing, and other departments.
- Developed organization charts and communication flow diagrams to improve stakeholder connectivity.
- Recommended solutions to support cross-functional communication and Cisco BI program initiatives.
- Delivered effective visualizations for stakeholder engagement to foster collaboration.
- Ensured project deadlines were consistently met through structured planning and execution.
- Facilitated alignment between business parameters and IT requirements for enhanced operational efficiency.
Education
Bachelor of Science - Mechanical Engineering
San Francisco State University
San Francisco06.2015
Skills
- Organizational and planning skills
- Team Leadership and Teamwork
- Software Development Life Cycle
- Documentation Abilities and Professional Writing
- AGILE/SCRUM
- Supply chain
- Data Analytics
- AWS Cloud Practitioner
- Tableau, Power BI, and SQL
- Microsoft 365 and Access
- Visio, Lucidchart, Miro, and Jira
- SharePoint, Google Workspace, Confluence
- Software Development Life Cycle
- Business User Requirement Analysis
Affiliations
- Engineers Without Borders (SFSU)
- Indian Student Association (SFSU)
- Tableau Digital Conference 2017 (Accenture)
- Mechanics Reactor Technology 22nd Conference (Bechtel Corporation)
- East Bay Astronomical Society (Chabot Space & Science Center)
- Certified AWS Cloud Practitioner (Amazon Web Services)
- SFSU Dean’s List (SFSU)
Certification
- AWS Cloud Practitioner
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Spanish
Limited
Timeline
Government Program Analyst
Caltrans
07.2023 - Current
AWS Cloud Practitioner & Business Analyst
Rackspace Technology
03.2022 - 10.2022
Business Partner/Logistics Analyst
Versan Convenience Inc
03.2017 - 03.2022
Tableau Business Application Developer I
PFIZER (Accenture)
08.2016 - 11.2016
Data Governance Consultant
Seattle Police Department (Accenture)
10.2015 - 08.2016
Business Analyst
Cisco Systems (Accenture)
04.2015 - 08.2015
Business Analyst
Accenture
03.2015 - 01.2017
Bachelor of Science - Mechanical Engineering
San Francisco State University
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