Microsoft Office
Hi, I’m
Suraksha Surio
Future Social Worker
Alexandria,VA
Summary
Objective - A compassionate and perceptive social worker seeking to apply the skills and knowledge I obtained while earning my Bachelor’s Degree in Social Work to an entry-level social service position helping individuals adjusting to the daily challenges faced in their lives and working on public policy/advocacy when it comes to the Macro level of Social Work.
Overview
7
years of professional experience
12
years of post-secondary education
4
Certifications
3
Languages
Work History
Regal CinemasAlexandria, VA
Usher
11.2017 - 04.2019
Job overview
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
- Sold admission, processed payments, and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Worked with other staff members to facilitate smooth flow of operations.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Assisted with set-up and break down of events to facilitate efficient and organized event preparation.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained clean and organized venue to create pleasant experience for guests.
- Handled crowd control to maintain order and prevent overcrowding.
TargetAlexandria, VA
Sales Associate
08.2016 - 11.2017
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
StaplesAlexandria, VA
Sales Associate
08.2016 - 10.2016
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed returns, exchanges and refunds in accordance with store policy.
TJX CompaniesBloomfield Hills, MI
Sales Associate
11.2015 - 01.2016
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
Best BuyBloomfield Hills, MI
Merchandising Associate
10.2015 - 01.2016
Job overview
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Educated customers on promotional events and monitored inventory for events to improve overall experiences.
- Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
- Worked closely with managers, suppliers and buyers to stock retail locations.
- Reported potential conflicts or issues to maximize sales and reduce shrink.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
BASF CorpSouthfield, MI
Applications Associate
03.2015 - 04.2015
Job overview
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Worked varied hours to meet seasonal and business needs.
- Managed customer relations through communication and helpful interactions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Experience in the testing of coatings applications, in solvent borne industrial systems Prepare and apply panels with base coat and clear coat paint samples, flash and bake panels in ovens Colour Analysis, Tukon, Gravelometer Testing, High Performance Chipping and so for as defined in customer specifications.
HomeGoods, TJX CompaniesBloomfield Hills, MI
Sales Associate
10.2014 - 12.2014
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Party CityLakeland, FL
Sales Associate
06.2012 - 08.2012
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained current knowledge of evolving changes in marketplace.
Education
George Mason UniversityFairfax, VA
Bachelor of Social Work from Social Work
08.2022 - Current
Northern Virginia Community CollegeAlexandria, VA
Associate of Science from General Studies
08.2019 - 12.2021
Michigan Career And Technical InstitutePlainwell, MI
Retail Marketing Certification from Retailing
01.2016 - 07.2016
University Overview
- Awarded 10 Hour Occupational Safety and Health Training Course in General Industry Safety and Health
Polk State CollegeLakeland, FL
Associate of Arts from Liberal Arts And General Studies
06.2012 - 08.2013
McKeel Academy of TechnologyLakeland, FL
High School Diploma
08.2005 - 06.2012
University Overview
- 3.75 GPA
- Awarded Bright Futures Scholarship
- A+B Honor Roll
Skills
Ticket taking
undefinedAccomplishments
- Honor Roll, Eagle Scout, Bright Futures Scholarship, OSHA 10 Outreach Training
Affiliations
Boy Scouts of America, Eagle Scout 2012
OSHA 10 Certification
National Eagle Scout Association
Animal Welfare League of Alexandria
Habitat for Humanity Washington, D.C. & Nothern Virginia
American Red Cross of the National Capital & Greater Chesapeake Region
Additional Information
When it comes to my interests I want to become a strong advocate in Social Work ecosystem to help relieve peoples suffering, fighting for social justice, and improving lives of individuals, families, and communities who need us the most.
Software
PC/Mac Interfaces
Computer and technology skills
Information Technology
Certification
10 Hour Occupational Safety and Health Traning Course in General Industry Safety and Health
Interests
Animal Welfare
Arts and Culture
Nonprofit Organizations
Volunteering
Civil Rights and Social Action
Economic Empowerment
Education
Environment
Public Health
Human Rights
Disaster and Humanitarian Relief
Poverty Alleviation
Science and Technology
Social Services
Public Policy
References
Kenny Preo
Warehouse Manager – Publix Supermarkets
pando06@verizon.net
Brian Jones
Director of Cyber-Security – Boar’s Head
jonesduckhunter@gmail.com
Timeline
Citi Program FERPA
09-2022
Citi Program Public Health Reasearch
09-2022
Citi Program IPS for Reasearchers
09-2022
George Mason University
Bachelor of Social Work from Social Work
08.2022 - Current
Northern Virginia Community College
Associate of Science from General Studies
08.2019 - 12.2021
Usher
Regal Cinemas
11.2017 - 04.2019
Sales Associate
Target
08.2016 - 11.2017
Sales Associate
Staples
08.2016 - 10.2016
10 Hour Occupational Safety and Health Traning Course in General Industry Safety and Health
06-2016
Michigan Career And Technical Institute
Retail Marketing Certification from Retailing
01.2016 - 07.2016
Sales Associate
TJX Companies
11.2015 - 01.2016
Merchandising Associate
Best Buy
10.2015 - 01.2016
Applications Associate
BASF Corp
03.2015 - 04.2015
Sales Associate
HomeGoods, TJX Companies
10.2014 - 12.2014
Sales Associate
Party City
06.2012 - 08.2012
Polk State College
Associate of Arts from Liberal Arts And General Studies
06.2012 - 08.2013
McKeel Academy of Technology
High School Diploma
08.2005 - 06.2012
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