Surley Lopez
Mcdonalds, RHC Management
Riverside,CA
1
Language
1
Certification
4
years of professional experience
Motivated student poised to leverage educational background in customer service roles. Skilled in managing transactions and addressing inquiries efficiently, fostering a positive shopping experience. Committed to enhancing customer satisfaction and loyalty through a welcoming environment and effective time management.
Work History
Customer Service Cashier
3 Years 9 Months- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
High School Diploma
High School Diploma
Skills
Fluent in Spanish
Good Telephone Etiquette
Sanitation practices
Active Listening
Verbal communication
Written Communication
Cash handling
Organization
Checkout Maintenance
Reliable and responsible
Cooperative attitude
Bilingual Communication
Certification
- Radiation Training
- Infection control
- Basic life support
- Dental practice act
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Mcdonalds, RHC Management
12.2022 - CurrentRead More
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