SUMMARY
Overview
Work History
Education
Skills
Timeline

SURPRISE KOFFA

Topgolf
St. Louis,MO
4
years of professional experience

Assisted healthcare teams with daily Patient care and monitoring vital signs in a hospital setting.,Supported Patient safety initiatives and implemented infection prevention protocols. Collaborated with healthcare staff to provide efficient charting assistance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Work History

Bay Host

1 Year 5 Months
Topgolf | 05.2025 - Current
  • Provided efficient service and communicated effectively with guests and coworkers in a fast-paced setting.
  • Listened to guest concerns and resolved issues while maintaining a friendly demeanor.
  • Managed multiple tasks while remaining organized, attentive, and responsive during peak shifts.
  • Collaborated with team members to ensure smooth daily operations and enhance guest satisfaction.

Team Member

1 Year 8 Months
Hook N Reel | 12.2023 - 08.2025
  • I provided customer service, answered questions, and responded to guest concerns in a busy restaurant environment.
  • I worked with coworkers to maintain cleanliness, safety, and smooth daily operations.
  • I effectively managed simultaneous customer requests with a focus on maintaining an attentive service environment.

Patient Care Technician (PCT) Clinical Student

3 Months
Missouri Baptist Medical Center | 01.2024 - 04.2024
  • I completed hands on clinical training in a hospital setting while working side by side with healthcare staff.
  • I observed patient vital signs and followed patient care and safety procedures under supervision.
  • I assisted patients with bathing, feeding, toileting, transfers, positioning, changing linens, and other daily care needs.
  • I assisted nurses with patient charting and documentation while learning the importance of accurate patient information.
  • I practiced infection prevention, patient safety, respectful communication, and maintaining patient comfort.
  • I worked as part of a healthcare team and gained direct experience with the day to day responsibilities of patient care.

Retail Cashier

6 Months
Busch Stadium | 03.2023 - 09.2023
  • I handled customer purchases and provided friendly service during busy events.
  • I answered customer questions and communicated with coworkers and management to resolve issues.
  • Maintained accuracy and respectful communication while working in a high volume environment.

Education

- Nursing

Saint Louis Community College | St. Louis, MO

High School Diploma

Gateway STEM High School | 01.2024

CNA training completed

Skills

Communication
Time Management
Charting Assistance
Patient Care
Vital signs
Infection Prevention
ADLs
Patient Transfers
Patient Safety
Customer Service
Teamwork
Problem Solving

Timeline

Bay Host

Topgolf
05.2025 - CurrentRead More

Patient Care Technician (PCT) Clinical Student

Missouri Baptist Medical Center
01.2024 - 04.2024Read More

Team Member

Hook N Reel
12.2023 - 08.2025Read More

Retail Cashier

Busch Stadium
03.2023 - 09.2023Read More

Saint Louis Community College

from Nursing
Read More

Gateway STEM High School

High School Diploma
Read More
SURPRISE KOFFA