Surya Pathak
Irving,TX
Summary
With over nine years of supervisor leadership experience in airport convenience store. I have a proven track record in driving sales growth, optimizing inventory and enhancing excellent customer satisfaction. Ability to streamline operations and foster team collaboration to achieve organizational goals. Skilled professional ready to excel in leadership role with focus on results-driven performance.
Overview
9
9
years of professional experience
Work History
Subervisor
Hudson Group, DFW International Airport
10.2016 - Current
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Conduct opening, closing and shift change procedures as well as ensure the store is ready between the shifts.
- Handle cash and cash register functions, prepare registers, floats, spot check, voids and deposits.
- Manage inventory, maintain product knowledge, ensure replenishment proper rotation of stock on the sales floor.
- Maintain store appearance, housekeeping, security prevention.
- Ensure the airport environment through high level of customers service, prompt greeting, well trained associates, managing customer queues and experience.
- Provide flexibility through work any day of the week, shifts including weekends and holidays.
Sales Associate
JDDA Group
09.2019 - 10.2025
- Delivered exceptional customer service, fostering positive relationships and enhancing overall shopping experience.
- Assisted in inventory management, ensuring accuracy and availability of products on sales floor.
- Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
- Keep the sales floor, counter organized and maintain cleanliness of coffee and food prepare areas.
- Participate in team meetings and work in team.
- Follow all store policies as well as maintains safety work environment.
- Check inventory levels and ensure all products are properly labeled and priced.
Education
No Degree - Computer Software And Hardware System
GT Computer Education Centre
Kawasoti , Nawalpur NepalBachelor's in Education - Educational Leadership And Management
Madhyabindu Multiple Campus
Nawalpur, Kawasoti - Nepal12-2010
Skills
- Leadership and Team Management
- Customer Service
- Goal oriented
- POS Operation
- Communication Skills
- Teamwork
- Strategic planning
- Decision Making
- Time Management
- Multitasking
- Attentions to Detail
DFW provided Excellence Awards-2023
Recognized and DFW Provided award for Excellence in Concession.
Timeline
Sales Associate
JDDA Group
09.2019 - 10.2025
Subervisor
Hudson Group, DFW International Airport
10.2016 - Current
No Degree - Computer Software And Hardware System
GT Computer Education Centre
Bachelor's in Education - Educational Leadership And Management
Madhyabindu Multiple Campus