Susan Aglipay
758 Fig Avenue Chula Vista,CA
Summary
Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of Residential and Refinance real estate transactions and accompanying title insurance policies and endorsements required to support high producing team.
Overview
25
25
years of professional experience
Work History
Escrow Officer
Fidelity National Title Insurance Company
12.2008 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Followed-up on status of releases, policies, and return of recorded documents.
- Developed and maintained relationships with customers, lenders and other third parties.
Escrow Officer
Landamerica Lawyers Title/Commonwealth Title
05.1999 - 07.2008
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Coordinated efforts between buyers and sellers to achieve mutually agreeable terms during negotiations of property sales.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Followed-up on status of releases, policies, and return of recorded documents.
Education
GED -
Chula Vista Adult School Del Rey Center
1034 Fourth Avenue Chula Vista CA 91910Skills
- Document Preparation
- Title Clearance
- Real Estate Closing Processes
- Funds Disbursement
- Multi-tasking Capabilities
Timeline
Escrow Officer
Fidelity National Title Insurance Company
12.2008 - 12.2023
Escrow Officer
Landamerica Lawyers Title/Commonwealth Title
05.1999 - 07.2008
GED -
Chula Vista Adult School Del Rey Center
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