SUSAN ALLEN
64 Leeds St., Worcester,MA
Summary
Service-oriented Library Professional with proven success helping patrons and librarians with routine needs and special projects. Self-motivated and committed to fostering superior guest service through efficient operations. Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library records. Considered valuable and detail-oriented team player.
Overview
10
10
years of professional experience
Work History
Special Education Paraprofessional
Marlboro Public School System
01.2023 - Current
- Deliver personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offer student support through special accommodations, extra assistance, and assessments.
- Interact physically and verbally with students throughout each day.
- Maintain positive attitude and affirmatively communicated with each student.
- Document student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Lead class of students in absence of instructor.
- Collaborate with teacher to create customized classroom environment integral to students' needs.
Substitute Teacher, K-12
Edenton Chowan Schools
10.2021 - 10.2022
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Helped students develop life-long learning skills and good study habits.
- Provided instruction for students in core subject areas.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Took notes and prepared reports on school day activities to provide to primary teacher.
Library Assistant
Shepard Pruden Memorial Library
10.2021 - 08.2022
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Helped children select appropriate reading level library books.
- Answered patron questions in-person or by phone regarding library services and resources.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Entered new transactions and updated records of library users.
Library Assistant
Bancroft School
10.2019 - 03.2020
- Answered questions from patrons and helped to find desired materials
- Assisted patrons with library's computers and provided information on logging onto Internet
- Handled check-in and check-out process of library books and materials at circulation desk
- Maintained circulation desk for lending of periodicals and books
- Placed books on proper shelves when returned to circulation
- Created fliers to post throughout library that would inform visitors and patrons of upcoming events including book clubs, meetings and special programs
- Researched literary market to update and enhance collection,
- Educated patrons onuse of reference sources, card catalogs and automated information systems
- Answered questions from patrons and helped to find desired materials
- Assisted patrons with library's computers and provided information on logging onto Internet
- Handled check-in and check-out process of library books and materials at circulation desk
- Maintained circulation desk for lending of periodicals and books
- Placed books on proper shelves when returned to circulation
- Created fliers to post throughout library that would inform visitors and patrons of upcoming events including book clubs, meetings and special programs
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Maintained secure environment by monitoring visitors at front desk.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Closely monitored front desk visitors to maintain secure and clean environment.
Library Assistant
Bibliotemps/Bigelow Free Public Library
02.2019 - 03.2020
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Gained strong understanding of various methods for cataloging books and other materials.
- Maintained circulation desk for lending periodicals and books to patrons.
- Helped children select appropriate reading level library books.
- Answered patron questions in-person or by phone regarding library services and resources.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Maintained secure environment by monitoring visitors at front desk.
- Created fliers to inform visitors and patrons of book clubs, meetings and special programs.
Library Teacher
Venerini Academy
08.2017 - 09.2018
- Taught students about library practices via individual and group instruction
- Worked with teachers to provide students with lifelong learning skills
- Oversaw total library program, including media, catalog and instructional areas
- Stayed abreast of latest trends and strategies in the field by reading trade publications and attending conferences
- Incorporated library items that met existing requirements while also driving curiosity, engaging students and supporting lifelong learning
- Served as lead provider of library instruction to 160 students at Venerini Academy
- ].
- Coordinated and assessed library instruction program with library staff and maintained collection of instructional aids.
- Carried out day-day-day duties accurately and efficiently.
Library Clerk
Children, Marlboro Public Library
10.2015 - 12.2017
- Educated patrons on use of reference sources, card catalogs and automated information systems
- Answered questions from patrons and helped to find desired materials
- Assisted patrons with library's computers
- Handled check-in and check-out process of library books and materials at circulation desk
- Maintained circulation desk for lending of periodicals and books
- Placed books on proper shelves when returned to circulation
- Created fliers to post throughout the library and online to inform visitors and patrons of upcoming children’s room events
- Planned and executed multiple events including Storytime and Drop-in Craft Program
- Created themed displays.
Library Teacher
Wayland Public Schools
08.2014 - 06.2017
- Converted Kindergarten-only library to K-grade 6
- Taught 14 weekly library classes including book circulation
- Reviewed curriculum and devised approaches to coordinate library lessons to enhance classroom learning
- Taught students about library practices via individual and group instruction
- Oversaw total library program, including budget, collection development
- Media, catalog and instructional areas
Education
MBA - Business
Nichols College
Dudley, MABachelor of Arts - Political Science
College of The Holy Cross
Worcester, MAMasters of Education - Library/Media
Salem State University
Salem, MA05.2013
Skills
- Outstanding Customer Service Provider
- Advanced skills in
- Microsoft Office
- Experience with Various Library Systems
- Including Follett, Evergreen and Tixkeeper
- Experience in public library setting with diverse
- Populations
- Library Skills: Shelving and organization,
- Computer assistance, Reference assistance, Patron
- Registration, Circulation desk
- Classroom Instruction
- Teacher Education
- Lesson Plan Implementation
Additional Information
- ADDITIONAL INFORMATION Additional work experience available on request
Timeline
Special Education Paraprofessional
Marlboro Public School System
01.2023 - Current
Substitute Teacher, K-12
Edenton Chowan Schools
10.2021 - 10.2022
Library Assistant
Shepard Pruden Memorial Library
10.2021 - 08.2022
Library Assistant
Bancroft School
10.2019 - 03.2020
Library Assistant
Bibliotemps/Bigelow Free Public Library
02.2019 - 03.2020
Library Teacher
Venerini Academy
08.2017 - 09.2018
Library Clerk
Children, Marlboro Public Library
10.2015 - 12.2017
Library Teacher
Wayland Public Schools
08.2014 - 06.2017
MBA - Business
Nichols College
Bachelor of Arts - Political Science
College of The Holy Cross
Masters of Education - Library/Media
Salem State University
Similar Profiles
Caroline MasgaCaroline Masga
Substitute Teacher at FMS Middle School, CNMI Public School SystemSubstitute Teacher at FMS Middle School, CNMI Public School System
CHERYL JOHNSONCHERYL JOHNSON
SPED Department Chair at Wake County Public School System, East Garner Middle SchoolSPED Department Chair at Wake County Public School System, East Garner Middle School
DONALD L. PHILLIPS IIIDONALD L. PHILLIPS III
Special Education Teacher at Jefferson Parish Public School System, Harahan Elementary SchoolSpecial Education Teacher at Jefferson Parish Public School System, Harahan Elementary School