Susan Ambrose

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Maintained smooth operations by promptly addressing any scale malfunctions or issues.
• Promoted a positive company image by maintaining a clean, organized work area at all times.
• Operated weigh scales and issued tickets when necessary.
• Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.

Help client with daily activities such as shower getting dressed, cooking meals, cleaning and errands

• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Labeling products, sterilization of rooms and all working areas. Running machines to do treatments. Team player.

• Promoted a safe and inclusive learning environment by addressing any issues or conflicts that arose among students during class discussions or lab work.
• Coordinated with external vendors to manage outsourced tasks such as lab work or imaging services effectively.
• Improved patient care by assisting nurses with lab work and specimen collection.
• Diagnosed and solved customer issues via hands-on lab work and developed food applications that highlighted ingredient performance.