Susan Banks
Main Street Market
Bristow,OK
9
years of professional experience
Dedicated professional known for strong communication and relationship-building skills. Experienced in customer service management and team collaboration, ready to leverage expertise to enhance customer engagement and operational success.
Work History
Owner
5 Years- Implemented marketing strategies to enhance customer engagement and increase foot traffic.
- Managed daily operations, ensuring optimal inventory levels and product quality.
- Developed strong vendor relationships to negotiate favorable pricing and terms.
- Trained and mentored staff on customer service excellence and product knowledge.
Attandance Clerk
2 Years 9 Months- Maintained accurate attendance records for students and staff, ensuring compliance with school policies.
- Processed daily attendance reports using school management software, enhancing data accuracy.
- Collaborated with teachers and administrators to resolve attendance discrepancies efficiently.
- Trained new staff on attendance procedures and software, promoting operational consistency.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Enhanced record accuracy by diligently tracking student attendance and updating data in the system.
- Streamlined communication with parents by promptly addressing concerns regarding their child's attendance.
- Called parents and guardians to inquire about late or truant students.
- Assisted in annual audit of attendance records, confirming accuracy and integrity of data.
Education
High School Diploma
Skills
Small business operations
Operational management
Customer relations
Customer service
Inventory management
Relationship building
Teamwork and collaboration
Customer management
Strategic planning
Timeline
Owner
Main Street Market
01.2018 - 01.2023Read More
Attandance Clerk
Bristow High School
08.2013 - 05.2016Read More
Bristow High School
High School Diploma
Read More