Safety and compliance
SUSAN BARBOUR
Student
Fieldale,Virginia
Summary
Responsible and proficient in most any type of activity or situation. Fast to learn a new task. Passionate and motivated once started with a task, with a drive for excellence.
At least 25 years of combined experience of customer service with various companies. Not all are listed as most are no longer in business.
Currently testing websites in the comfort of home.
Currently a Tupperware Sales Consultant.
Overview
25
25
years of professional experience
9
9
years of post-secondary education
Work History
Order Picker
Radial
Martinsville, VA
07.2020 - 07.2020
- Picked and packed order items.
- Operated hand-held inventory control device and calculator to keep inventory of items picked.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
Crew Member
Star King Enterprises (Burger King)
Martinsville, VA
07.2016 - 09.2016
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Assisted other team members to achieve goals
- Prepared products following restaurant, health, and safety standards and procedures
- Kept food preparation area, equipment and utensils clean and sanitary
- Worked well with teammates and accepted coaching from management team
- Prepared recipe ingredients by washing, peeling, cutting and measuring
- Prepared salads, soups and sandwiches for customers
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
- Operated Grill and Bread Toaster kitchen gadgets to prepare meats and breads for sandwiches.
Warehouse Worker
Ebay Warehouse
Martinsville, VA
08.2015 - 07.2016
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Call Center Operator
ICF
Martinsville, VA
07.2014 - 08.2015
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Completed numerous outbound calls per shift to deliver research survey scripts which were prepared by U. S. Government.
Education
High School Diploma -
Bassett High School
Bassett, VA 09.1975 - 06.1979
Associate of Applied Science Degree - Business Technology, Management, Entrepreneurship / Small Business
Patrick Henry Community College
01.2008 - 06.2011
Associate of Science Degree - Criminal Justice
Post University
07.2018 - 05.2020
Skills
Recordkeeping strengths
Exceptional time management skills
Warehouse safety
Documentation and reporting
Answering questions
Quality assurance
Verbal and written communication
Typing 55 wpm
Problem-solving skills
Food preparation and safety
Timeline
Order Picker
Radial
07.2020 - 07.2020
Associate of Science Degree - Criminal Justice
Post University
07.2018 - 05.2020
Crew Member
Star King Enterprises (Burger King)
07.2016 - 09.2016
Warehouse Worker
Ebay Warehouse
08.2015 - 07.2016
Call Center Operator
ICF
07.2014 - 08.2015
Associate of Applied Science Degree - Business Technology, Management, Entrepreneurship / Small Business
Patrick Henry Community College
01.2008 - 06.2011
High School Diploma -
Bassett High School
09.1975 - 06.1979
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