Susan Bauer
Harlingen
Summary
Skilled professional with a strong background in customer service, relationship building, and operational management, transitioning into a Pharmacy Technician role. Leverages expertise in communication, organization, and problem-solving to support efficient workflows and patient care. Eager to contribute to a healthcare team by delivering accurate and reliable pharmaceutical support.
Overview
45
45
years of professional experience
2
2
Certification
Work History
REALTOR
Keller Williams
03.2024 - 09.2024
- Exhibited excellent communication and interpersonal skills when interacting with clients.
- Responded promptly to customer inquiries regarding real estate services.
- Ensured accuracy of all paperwork related to closing a deal.
CO-OWNER
Holuer BBQ
02.2021 - 02.2024
- Handled basic bookkeeping tasks by collecting and disbursing money and completing banking transactions.
- Created marketing campaigns to increase brand awareness and customer loyalty.
- Successfully managed daily operations of a business, including human resources and financials.
CO-OWNER
Westwind Turf
03.2017 - 08.2020
- Established and maintained business relationships with local suppliers.
- Estimated materials and labor required to complete various job duties.
CITY CARRIER ASSISTANT
USPS
03.2016 - 04.2017
- Utilized knowledge of postal regulations to ensure proper handling of packages.
- Delivered heavy loads safely without compromising quality of service provided.
- Assisted customers with mail and package delivery, providing excellent customer service at all times.
OFFICE MANAGER
Gw Communications
01.2014 - 12.2014
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Provided guidance and mentorship to junior staff members when needed.
CUSTOMER SERVICE TECHNICIAN
AT&T
12.1989 - 12.2013
- Developed relationships with customers by providing accurate information and helpful advice.
- Utilized problem-solving techniques to identify solutions for complex customer requests.
- Collaborated with cross-functional teams to resolve escalated customer issues quickly and efficiently.
PHARMACY TECHNICIAN
Albertsons Pharmacy
12.1984 - 12.1989
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Maintained patient confidentiality when handling records and sensitive data.
PHARMACY TECHNICIAN
Fee Pharmacy #2
05.1979 - 12.1984
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Maintained patient confidentiality when handling records and sensitive data.
Education
None - Clinical Laboratory Science
Seminole State College
OKNone - Organizational Management
Wayland Baptist University
TXSkills
- Relationship building
- Works well independently
- Highly professional
- Administrative support
- Strong organizational skills
Certification
- Texas State Board of Pharmacy
- Pharmacy Technician Certification Board
- Texas Real Estate Commission
Timeline
REALTOR
Keller Williams
03.2024 - 09.2024
CO-OWNER
Holuer BBQ
02.2021 - 02.2024
CO-OWNER
Westwind Turf
03.2017 - 08.2020
CITY CARRIER ASSISTANT
USPS
03.2016 - 04.2017
OFFICE MANAGER
Gw Communications
01.2014 - 12.2014
CUSTOMER SERVICE TECHNICIAN
AT&T
12.1989 - 12.2013
PHARMACY TECHNICIAN
Albertsons Pharmacy
12.1984 - 12.1989
PHARMACY TECHNICIAN
Fee Pharmacy #2
05.1979 - 12.1984
None - Clinical Laboratory Science
Seminole State College
None - Organizational Management
Wayland Baptist University