SUSAN BENNETT
Euless
Summary
Motivated professional with expertise in content editing, live production support, and digital media management. Proven track record in enhancing team performance through effective communication and leadership. Highly organized and detail-oriented, consistently delivering high-quality service and exceeding customer expectations. Proficient in Microsoft Office, Adobe Premiere Pro, and restaurant service, operations management, ensuring seamless project execution, and exceptional dining experiences.
Overview
30
30
years of professional experience
Work History
Banker & Paint Associate
The Home Depot
Euless
12.2021 - 07.2022
- One week post-hire as paint associate, instructed in banking procedures.
- Ordered and received money from armored truck, ensuring safe balance.
Arranged cash for checkers to streamline payment processes. - Advised customers on paint selection and formulated color mixtures.
General Manager
Smoothie King
10.2021 - 12.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
ASSOCIATE PRODUCER/EDITOR
LIFE Outreach International
07.1997 - 11.2020
- Provided outstanding customer service in high-pressure call center setting.
- Oversaw post-production processes including editing and quality control.
- Managed seamless production schedules through coordination of pre-taping phone interviews.
- Directed floor operations to ensure compliance with time limits during shows.
- Edited video content for seamless transitions between segments.
- Efficiently managed budgets, expense reports, and purchase orders.
- Transported guests promptly to and from the studio.
- Maintained detailed time sheets for crew and staff.
- ISO led camera crew during filming sessions, ensuring premium visual output.
- Reviewed final cuts before submitting them for approval from higher ups.
- Coordinated releases, riders and other documentation.
- Researched potential locations for shoots and booked necessary facilities.
- Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
Stage Manager
The Door - Deep Ellum
Dallas
04.1998 - 05.2004
- Coordinated timely stage presence and essential setup for bands during performances.
- Assisted in loading and unloading band equipment efficiently.
- Miked drum kits to ensure optimal sound quality.
- Emceed events to engage audiences and enhance overall experience.
- Served as band hostess, addressing needs per rider specifications.
- Managed green room requirements to maintain artist comfort.
- Set up and operated merchandise tables to maximize sales opportunities.
- Traveled with bands to ensure fulfillment of needs and support.
Server, Trainer, Key Employee
Razzoo's Cajun Cafe
Ft. Worth
05.1992 - 06.1997
- Trained new servers on menu items and service standards to ensure consistency.
- Demonstrated effective table service techniques, enhancing guest experiences.
- Provided exceptional service to high volume of daily customers, ensuring satisfaction.
- Educated waiters on menu memorization strategies and clear information delivery.
- Instructed new staff on food handling procedures and best service practices.
- Welcomed guests warmly, taking beverage orders while reviewing menu options.
- Addressed customer complaints promptly, achieving resolution and satisfaction.
- Checked end-of-day service summaries for accuracy in transactions and cash handling.
Education
High school or equivalent -
Crowley High School
Crowley, TXSkills
- Customer service and support
- Cash handling and oversight
- Inventory management
- Attention to detail
- Effective communication
- Team collaboration and leadership
- Staff training and development
- Inbound customer interactions
- Quality assurance
- Safe deposit procedures
- Money management
- Microsoft Office proficiency
- Adobe Premiere Pro expertise
- Time management skills
- Administrative tasks and duties
- Live production coordination
- Stage management skills
- Interpersonal communication
- Guest hospitality services
- Organizational skills
Timeline
Banker & Paint Associate
The Home Depot
12.2021 - 07.2022
General Manager
Smoothie King
10.2021 - 12.2021
Stage Manager
The Door - Deep Ellum
04.1998 - 05.2004
ASSOCIATE PRODUCER/EDITOR
LIFE Outreach International
07.1997 - 11.2020
Server, Trainer, Key Employee
Razzoo's Cajun Cafe
05.1992 - 06.1997
High school or equivalent -
Crowley High School