Summary
Overview
Work History
Education
Timeline
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SUSAN BRINKNAN

Elida,OH

Summary

I HAVE A VERY SOLID ABILITY TO MULTITASK WITHOUT BEING OVERWHELMED. I'VE EXPERIENCED NUMEROUS SITUATIONS THAT WERE EXTREMELY CHALLENGING AND REQUIRED ME TO STAY FOCUSED AND NOT ALLOW MYSELF TO GET DISTRACTED, PARTICULARLY WHEN DEALING WITH THE STUDENTS. I HAVE A VERY GOOD REPUTATION FOR BEING DEPENDABLE, PUNCTUAL, AND COMPLETELY RELIABLE. MY PARENTS INSTILLED A WORK ETHIC IN ME THAT HAS ALLOWED ME TO BE SUCCESSFUL IN THE WORK FORCE AS WELL AS MANY OTHER AREAS OF MY LIFE. I ENJOY CHALLENGES AND LOOK FORWARD TO OPPORTUNITIES TO LEARN.

Overview

20
20
years of professional experience

Work History

Digital Shopper

Walmart
05.2022 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Worked productively with customers to meet order requirements and service expectations.
  • Participated in team meetings and staff training sessions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided emotional support and companionship to clients.
  • Preserved patient safety by following safety protocols.

Detail Department Manager

Tom Ahl Chrysler
08.2021 - 06.2022
  • I WAS RESPONSIBLE FOR THE CLEANING & MAINTAINTENCE OF APPEARENCE OF WELL OVER 400 VEHICLES ON 3 SEPERATE DEALERSHIPS ON THE SAME CAMPUS.
  • I COACHED AND MANAGED 10+ EMPLOYEES WITH DIFFERENT ROLES WORKING TOWARDS THE SAME GOAL OF GETTING THE NEW & USED VEHICLES SPOTLESS AND CUSTOMER READY.
  • I REPORTED TO SENIOR MANAGEMENT WITH OUR GOALS AND OUR RESULTS.

Nurses Aid

Elida Local Schools
08.2005 - 10.2020
  • I TOOK ON THE ROLES AND RESPONSIBILITIES OF THE SCHOOL NURSE WHEN SHE WAS UNAVAILABLE WHICH INCLUDED, BUT WAS NOT LIMITED TO THE FOLLOWING:
  • DISPENSED, INVENTORIED, AND SECURED CHILDRENS MEDICATIONS
  • ASSESSED CHILDRENS IMMEDIATE HEALTH CONDITIONS
  • AIDED EACH CHILD AS NEEDED WITH ANXIETIES
  • WAS TRAINED IN AND PROVIDED FIRST AID AS NEEDED
  • ASSESSED CHILDRENS INJURIES AND IMMEDIEATE TREATMENT
  • MONITORED BLOOD SUGAR LEVELS & PROVIDED IMMEDIATE CARE FOR DIABETIC CHILDREN
  • NOTIFIED PARENTS WHEN THEIR CHILDRENS MEDICATIONS NEEDED REFILLED
  • EXAMINED CHILDREN FOR HEAD LICE, BED BUGS, TICS AND OTHER THINGS OF THAT NATURE
  • ASSISTED IN HEARING AND VISION TESTING
  • MAINTAINED CONFIDENTIALITY OF ALL CHILDRENS MEDICAL RECORDS
  • REPORTED SUSPECTED ABUSE VICTIMS TO THE GUIDANCE COUNCELOR
  • TRAINED IN BLOOD PATHOGENS SO AS TO TREAT AND ASSIST IN CLEANUP OF A SITUATION WHERE BLOOD IS PRESENT
  • ADMINISTRATION OF INHALERS TO ASTHMATIC CHILDREN

Education

High School Diploma -

CELINA SENIOR HIGH SCHOOL
CELINA, OH
05-1981

Timeline

Digital Shopper

Walmart
05.2022 - Current

Detail Department Manager

Tom Ahl Chrysler
08.2021 - 06.2022

Nurses Aid

Elida Local Schools
08.2005 - 10.2020

High School Diploma -

CELINA SENIOR HIGH SCHOOL

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SUSAN BRINKNAN