Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Susan Brown

Fairless Hills,PA

Summary

Dedicated phlebotomist with over 20 years of experience in blood collection and safety protocol adherence. Proven ability to maintain cleanliness and monitor donor reactions, ensuring high-quality service and donor satisfaction.

Overview

24
24
years of professional experience

Work History

Phlembotomist

American Red Cross
Philadelphia, Pennsylvania
08.2006 - 08.2026
  • Collected blood from donors following established safety protocols.
  • Monitored and assessed donor reactions during and after blood donation to ensure safety and comfort.
  • Measured vital signs and took medical histories to prepare for blood donation
  • Facilitated donor registration and educated donors on donation processes to enhance their experience.
  • Provided excellent customer service while interacting with donors.
  • Ensured cleanliness of workstations and proper disposal of biohazard materials to maintain a safe environment.

Deli

Giant Food Stores
Fairless Hills, Pennsylvania
04.2005 - 10.2009
  • Prepared fresh deli meats and cheeses, ensuring quality and satisfaction for customer orders.
  • Operated slicers and other deli equipment safely and efficiently.
  • Maintained cleanliness and organization of deli area, supporting a positive shopping experience.
  • Welcomed customers warmly at the deli entrance. in a friendly and professional manner.
  • Completed day-to-day duties accurately and efficiently.

Teller/Bank Teller Supervisor

PNC Bank
Langhorne, Pennsylvania
03.2002 - 05.2006
  • Delivered exceptional customer service, resolving inquiries efficiently to enhance customer satisfaction.
  • Managed cash drawer and conducted daily reconciliations.
  • Balanced cash drawers at end of each shift, maintaining accurate records to ensure financial integrity. on a daily basis.
  • Facilitated opening of new accounts and ensured accurate updates to customer information for optimal service delivery.
  • Educated customers on banking products and services available.

Education

Medical Assistant

Cittone Institute
Philadelphia, PA
06-2006

Associate of Arts - Fine Arts

Bucks County Community College
Newtown, PA
12-1999

High School Diploma -

Archbishop Wood High School
Warminster, PA
06-1995

Skills

  • Blood collection
  • Phlebotomy practices
  • Vital sign monitoring
  • Medical history assessment
  • Quality control
  • Biohazard disposal
  • Safety protocol adherence
  • Effective communication

Affiliations

  • Volunteer, Dachshund Rescue PA and NJ
  • crochet, making Holiday Wreath for Dachshund Rescue

Timeline

Phlembotomist

American Red Cross
08.2006 - 08.2026

Deli

Giant Food Stores
04.2005 - 10.2009

Teller/Bank Teller Supervisor

PNC Bank
03.2002 - 05.2006

Medical Assistant

Cittone Institute

Associate of Arts - Fine Arts

Bucks County Community College

High School Diploma -

Archbishop Wood High School
Susan Brown