Susan Buck
Hoffman Estates,IL
Summary
Highly organized and detail-oriented Principal Secretary with extensive administrative experience supporting school leadership. Adept at managing complex schedules, handling confidential matters, and streamlining office operations. Recognized for exceptional communication skills, professionalism, and a strong commitment to student engagement and mentorship. Passionate about fostering a positive school culture while efficiently supporting high-level administration. I am seeking to bring my expertise to the Assistant to the Superintendent role.
Overview
7
7
years of professional experience
Work History
Administrative Assistant to Principal
Hoffman Estates High School
Hoffman Estates, USA
06.2022 - Current
- Provide high-level administrative support to the principal, including managing schedules, correspondence, and confidential records
- Draft and proofread professional emails, letters, and reports to ensure accuracy and professionalism
- Coordinate school-wide events, staff meetings, and student engagement initiatives
- Oversee daily office operations, ensuring efficiency and organization in a fast-paced environment
- Serve as a liaison between the administration, staff, students, and parents, ensuring clear communication and problem resolution
- Assist in payroll processing, budget tracking, and procurement of school materials
- Find substitute coverage and assist teachers with absence entries in Red Rover
- Maintain and manage coverage for teacher blocks when absent
Administrative Assistant to Division Head of Math and Science Department
Wheeling High School
Wheeling, USA
06.2021 - 05.2022
- Schedule meetings between the Division Head and parents, students, and staff
- Update and manage the Division Head’s calendar
- Create and oversee the master schedule for Math and Science teachers
- Manage attendance records for Math and Science department teachers and assist with substitute arrangements
- Update class attendance records when teachers are absent
- Make copies and provide clerical support for Math and Science teachers
- Process and order all necessary supplies for the Division Head and Math/Science department teachers
- Update and manage the department budget for the Division Head
- Communicate with parents and students on behalf of the Division Head via phone and email
- Organize and manage the STEM Camp, including budgeting and logistics
- Send out correspondence via U.S
- Mail for the Division Head
- Refund book charges made in error to students through IC (Infinite Campus)
- Check in/out books to students for Math/Science classes
- Proficient in Excel, Word, Google Docs, Infinite Campus (IC), and Follett
Administrative Coordinator/Insurance Verifier/Medical Billing
Chicago Cardiology Institute
Schaumburg, USA
02.2018 - 05.2021
- Developed and implemented new procedures to fight and win appeals, improving office efficiency
- Managed patient records, coordinated appointments, and ensured compliance with medical policies
- Provided exceptional customer service and administrative support to medical professionals
- Obtained authorization for surgeries and scheduled them two months in advance
- Processed and managed insurance payments for surgical procedures
- Served as the primary customer contact for payments and established payment plans for patients
Education
No degree obtained -
William Harper College
Palatine, IL01.2011
High School Diploma -
William Fremd High School
Palatine, IL06.1999
Skills
- Strong organizational skills
- Time management skills
- Excellent written communication
- Excellent verbal communication
- Proficiency in Microsoft Office Suite
- Proficiency in Google Workspace
- Event coordination
- Project management
- Mentorship
- Student leadership development
- Budget tracking
- Procurement
- Adaptability
- Problem-solving abilities
- Letter preparation
- Mail handling
- Meeting planning
- Scheduling and calendar management
Professional Development And Achievements
- Successfully established the Yellow Gems Project, creating entrepreneurial opportunities for students.
- Spearheaded school-wide initiatives promoting cultural awareness and student engagement.
- Active sponsor for PAAC (Promising African American Connections).
- Coach of Orange Krush Majorettes and Drill Team.
References
References available upon request.
Timeline
Administrative Assistant to Principal
Hoffman Estates High School
06.2022 - Current
Administrative Assistant to Division Head of Math and Science Department
Wheeling High School
06.2021 - 05.2022
Administrative Coordinator/Insurance Verifier/Medical Billing
Chicago Cardiology Institute
02.2018 - 05.2021
No degree obtained -
William Harper College
High School Diploma -
William Fremd High School
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