Susan Cervone
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Precision Excavating & Drainage
10.2018 - 12.2025
- Streamlined office workflow processes to enhance operational efficiency and reduce turnaround times.
- This role encompassed both office management and bookkeeping responsibilities.
- Coordinated daily office operations to ensure efficient workflow and communication among teams.
- Developed and implemented office policies, enhancing operational consistency and compliance with industry standards.
- Streamlined administrative processes through digital tools, increasing productivity and reducing paperwork errors.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Completed weekly payroll for 10 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Managed day to day office operations, managed account payables/receivables, assisted with quoting and invoicing, maintained and organized records, and provided general administrative support to our leadership team.
- Provided exceptional customer service by addressing inquiries and resolving issues to ensure client satisfaction.
- Accounts payable and receivables through use of Quick Books.
- Met with insurance agents to maintain company needs for employees and heavy equipment needs.
Education
None - Business Law
Georgian Court College
Lakewood, NJAssociate of Science - Executive legal secretary
The Stewart School Of Business
Asbury Park, NJAssociates Degree - Liberal Arts
Ocean County College
Skills
- Account Receivables
- Accounts Payable
- Office Management
- Prepared Proposals
- QuickBooks Software
- Customer service
- Organizational skills
- Clear oral/written communication
- Payroll processing
- Billing
- Account reconciliation
Certification
- Notary Public
- 2024
Timeline
Office Manager
Precision Excavating & Drainage
10.2018 - 12.2025
None - Business Law
Georgian Court College
Associate of Science - Executive legal secretary
The Stewart School Of Business
Associates Degree - Liberal Arts
Ocean County College