Cassidy Culver
Grapeland,TX
Summary
Experienced and proactive professional offering many years of clerical and management knowledge serving various industry needs. Talented in overseeing all aspects of running a business office including scheduling, coordination amongst staff and outside entities, loss prevention, and labor management initiatives and more to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Office Manager
Secure Electric
05.2013 - Current
- I'm in charge of taking calls, scheduling, billing, books, pulling permits and handling contracts
Office Manager
Walker & Walker Funerals & Cremations
02.2022 - 07.2023
- I was initially hired on to answer calls and do some light filing one day a week
- I immediately started making funeral and cremation arrangements, planning services, filing insurance claims, as well as keeping up to the day to day of running the funeral home ie paying bills, closing out files, paying vendors and ordering supplies
Front Desk Associate
Dickinson Family Chiropractic
05.2009 - 03.2011
- Performed clerical duties to ensure accurate documentation and efficient office operations
- Facilitated patient check-in processes to enhance the overall patient experience and streamline workflow
- Assisted with billing procedures to verify insurance information and ensure prompt payment collection
- Coordinated appointment scheduling to optimize patient flow and maximize clinic efficiency
- Executed multitasking abilities in fast-paced environments to manage competing priorities effectively
- Delivered exceptional customer service skills to address patient inquiries and resolve concerns promptly
Outpatient Services Coordinator
Clear Lake Regional Medical Center
03.2006 - 05.2009
- Managed patient scheduling to enhance appointment efficiency and optimize clinic resources
- Coordinated comprehensive care by collaborating with multidisciplinary teams to ensure seamless patient transitions
- Verified insurance coverage and benefits to facilitate effective billing processes and minimize patient liability
- Delivered exceptional customer service by addressing patient inquiries and concerns with professionalism and empathy
- Maintained organized and accurate medical records to ensure compliance with regulatory standards and improve patient care
- Facilitated clear communication with healthcare providers to promote continuity of care and timely information exchange
Education
Certification - CNA
Angelina Community College
01.2005
Diploma -
Midway High School
01.2003
Master of Business Administration - MBA -
Purdue University
Skills
- Ability To Work Independently
- Account Receivables
- Accounts Payable
- Certified Payroll
- Communication Skills
- Detail Oriented
- Google Workspace
- Insurance Claims
- Medical Billing
- Microsoft Excel
- Microsoft Outlook
- Multi Tasking
- Office Management
- QuickBooks Software
Timeline
Office Manager
Walker & Walker Funerals & Cremations
02.2022 - 07.2023
Office Manager
Secure Electric
05.2013 - Current
Front Desk Associate
Dickinson Family Chiropractic
05.2009 - 03.2011
Outpatient Services Coordinator
Clear Lake Regional Medical Center
03.2006 - 05.2009
Certification - CNA
Angelina Community College
Diploma -
Midway High School
Master of Business Administration - MBA -
Purdue University