Susan Clement
Thibodaux,Louisiana
Summary
Adept at multitasking and client relationship building, Enhanced cash flow management at Storage Trailers of Alabama through meticulous bookkeeping and accounts receivable diligence, Proficient in QuickBooks and commitment to exceptional customer service have consistently improved operational efficiency and client satisfaction across roles.
Diligent in managing financial records and ensuring accuracy in bookkeeping tasks. Proven ability to maintain up-to-date ledgers and resolve discrepancies promptly. Demonstrated exceptional attention to detail.
Known for thoroughness in managing payroll systems and resolving issues offering 10 years experience. Knowledgeable in processing garnishments, checking data and adding special reimbursements such as mileage. Skilled in data entry and file management.
Overview
28
28
years of professional experience
Work History
Rental Coordinator
American Trailer Rental Group
11.2021 - 06.2023
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Managed all rental accounts collections and payments
- Coordinated delivery and pick-ups for semi-trailers/conex boxes with a rental inventory of approximate 300 semi trailers and 100 conexes.
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
Bookkeeper
Storage Trailers of Alabama
06.2019 - 11.2021
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for 3 employees, ensuring timely payment and adherence to tax regulations.
- Managed end of year payroll reports for CPA
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Owner sold rental business to American Trailer Rental Group in November 2021, and I stayed in position with new title of rental coordinator with much of the same day to day duties.
Asset Protection Associate
Walmart
09.2018 - 08.2019
- Manually scanned exiting customers register receipts against items bagged
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Job transfer from Thibodaux, La to Birmingham, AL for family
Accounting Assistant
Perkins Ace Hardware
07.2016 - 08.2018
- Processed payments and documents such as invoices, employee reimbursements, and statements.
- Managed weekly purchasing to maintain sales inventory
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted customers in store purchases
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Assisted in payroll calculations
- Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Managed 5 incoming telephone lines
Accounting Clerk
Southern Welding Supply
06.2011 - 12.2015
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of daily/monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Processed customer payments
- Mailed monthly customer statements
- Bank and Post Office errands
- Collected on past due accounts through consistent communication and negotiation
- Managed 3 incoming telephone lines
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
Leasing Consultant
Greystar Property Management
10.2009 - 02.2010
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Maintained resident relations
- Coordinated work orders/repairs with maintenance
Patrick Lowery CPA
Bookkeeper
10.2007 - 08.2009
- Reviewed and presented monthly, quarterly and analytics for business, accounting and financial leadership.
- Consistently met deadlines for financial reporting by implementing effective time management strategies within the department.
- Monthly and Weekly client payroll processing
- Prepared tax filings
- Assisted with preparation of audit reports
- Year End W2 and 1099 processing for clients
- Assisted and prepared federal tax filings to meet deadlines
Payroll Assistant
Southern Diversified Technologies
05.2006 - 08.2007
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Set up payroll garnishments
- Bi-weekly payroll for 200+ employees throughout United States via direct deposit
- Adhered to each state payroll and state taxes
Bank Teller
First Bank - Brookhaven, MS
02.2006 - 05.2006
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- This was a part-time position
Bookkeeper
Smith Machine and Welding
03.2005 - 12.2005
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Job was done mainly by recording entries in large general ledger books. Parts of Payroll was the only data entry into computer via Peachtree software
Payroll/Accounts Payable Clerk
Oddee Smith Construction Co.
09.2003 - 03.2005
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Processed weekly payroll for 50+ employees
- Handled complex payroll situations such as back-pay calculations, garnishments, bonuses and overtime payments with accuracy and professionalism.
- Prepared certified payroll for federal/state jobs
- Prepared payroll tax payments
Administrative Assistant
Copiah Living Center-Nursing Home
09.2002 - 09.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Prepared bi-weekly payroll for approximately 35 employees
- Processed accounts payable
- Managed and reconciled residents bank accounts
Accounting Assistant
Industrial Screw & Supply Inc
09.1995 - 08.2002
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Processed weekly payroll for 15+ employees
- Managed 4 incoming telephone lines.
- Post office and bank errands
- Maintained low outstanding past dues at 60+ days bu consistent contact and negotiation.
Education
High School Diploma -
Thibodaux High School
Thibodaux, LA05-1976
Skills
- Client relationship building
- Office management
- Document preparation
- Lease negotiation
- Rental agreement
- Quickbooks
- Accounting and bookkeeping
- Bank statement reconciliation
- Invoice processing
- Accounts receivable
- Payroll processing/discrepancies
- Accounts payable
- Microsoft Excel proficiency
- Data entry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Rental Coordinator
American Trailer Rental Group
11.2021 - 06.2023
Bookkeeper
Storage Trailers of Alabama
06.2019 - 11.2021
Asset Protection Associate
Walmart
09.2018 - 08.2019
Accounting Assistant
Perkins Ace Hardware
07.2016 - 08.2018
Accounting Clerk
Southern Welding Supply
06.2011 - 12.2015
Leasing Consultant
Greystar Property Management
10.2009 - 02.2010
Patrick Lowery CPA
Bookkeeper
10.2007 - 08.2009
Payroll Assistant
Southern Diversified Technologies
05.2006 - 08.2007
Bank Teller
First Bank - Brookhaven, MS
02.2006 - 05.2006
Bookkeeper
Smith Machine and Welding
03.2005 - 12.2005
Payroll/Accounts Payable Clerk
Oddee Smith Construction Co.
09.2003 - 03.2005
Administrative Assistant
Copiah Living Center-Nursing Home
09.2002 - 09.2003
Accounting Assistant
Industrial Screw & Supply Inc
09.1995 - 08.2002
High School Diploma -
Thibodaux High School
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