Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Susan Cleveland

FALLING WTRS,West Virginia

Summary

Compassionate and skilled Veterinary Assistant at Park Circle Animal Hospital, adept in client communication and medical record-keeping. Enhanced patient care through effective administration of treatments and compassionate euthanasia assistance. Proven ability to maintain sanitation protocols, ensuring a safe environment for animals and clients alike.

Overview

28
28
years of professional experience

Work History

Veterinary Assistant

Park Circle Animal Hospital
06.2023 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations,,and diagnostic procedures.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Assisted senior staff with blood analyses and physical assessments.
  • Assisted veterinarians during examinations and procedures, ensuring smooth operation of the veterinary clinic.
  • Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
  • Maintained medical records and documentation accurately, recording patient histories and treatment plans.
  • Maintained clean and hygienic clinic environment, reducing risk of cross-contamination and ensuring safety of all animals.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Maintained clean and safe animal living areas.
  • Observed animals for signs of distress.

Firefighter Paramedic

Montgomery County Fire Rescue
01.1998 - 02.2021
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Provided immediate medical attention to victims at emergency scenes, ensuring swift stabilization before hospital transport.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.

Education

No Degree - General Studies

Montgomery College
Rockville, MD

General Studies

Sherwood High School
Sandy Spring MD
06-1987

Skills

  • Client communication
  • Cleaning and sanitizing
  • Patient restraint
  • Animal safety
  • Euthanasia assistance
  • Sanitation protocols
  • Medical record-keeping

Accomplishments

  • Collaborated with team of Montgomery County Fire/Rescue EMS Logistics for COVID Response team. Our team developed The Decon Units deployed to are hospitals to ensure proper decon to EMS units.
  • Managed EMS logistic Warehouse from 33/2020 until my retirement 02/01/2021.
  • Managed Biomedical devices (Lipe Packs, AEDs, Lucas Devices, Air Traq Video Laryngoscopes EZ IO Drills) This included annual service, general repair procurement of new devices.
  • Adjunct Instructor for Montgomery County Fire Rescue Paramedic Program
  • Clinical Preceptor for paramedic students during clinical time in the emergency room.
  • Field Preceptor for paramedic interns
  • Willa Little Award for Academic Excellence in Paramedic Program
  • Richard C. Myers Award for Clinical Excellence in Paramedic Program

Timeline

Veterinary Assistant

Park Circle Animal Hospital
06.2023 - Current

Firefighter Paramedic

Montgomery County Fire Rescue
01.1998 - 02.2021

No Degree - General Studies

Montgomery College

General Studies

Sherwood High School

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